What are the responsibilities and job description for the Quality Assurance Manager position at POLI FILM America, Inc.?
About the Role: As the Quality Manager, you'll be at the helm of our quality systems, ensuring that our products meet the highest standards of excellence. This position is pivotal to our operational strategy, directly contributing to enhanced team performance and product quality. You'll be responsible for planning, directing, reviewing, and controlling the quality of both supplied and manufactured products, as well as leading continuous improvement initiatives across the facility and distribution sites.
Key Responsibilities:
* Quality Management System (QMS): Lead the development, implementation, and continuous improvement of the QMS in compliance with ISO standards. Ensure all quality processes are documented, followed, and updated as needed.
* Statistical Process Control (SPC): Implement and monitor SPC techniques to control and improve manufacturing processes. Use data to identify trends and drive corrective actions.
* Team Development: Manage and mentor the quality assurance team, fostering a culture of continuous improvement. Conduct regular training sessions to enhance team skills and knowledge.
* PFMEA (Process Failure Mode and Effects Analysis): Lead PFMEA activities to identify potential risks in manufacturing processes and develop mitigation strategies.
* ISO Certification: Maintain and enhance the company's ISO certification. Conduct regular audits to ensure compliance with all relevant standards.
* Continuous Improvement: Drive continuous improvement initiatives using lean manufacturing principles and quality tools to enhance product quality and reduce waste and scrap.
* Customer Complaint Management: Oversee the customer complaint system, analyze return data, and implement actionable improvements.
* Defect Analysis and Reporting: Provide comprehensive analysis and reporting on defects, corrective actions, and the effectiveness of quality improvements.
* Quality Control Planning: Develop and document robust production quality control plans to ensure all specifications are met and maintained.
* Process Control: Implement Gage R&R and process capability studies to optimize manufacturing processes.
* Auditing and Compliance: Conduct internal and supplier quality system audits to ensure continuous compliance and improvement of quality standards.
* Cost Management: Strategically reduce scrap costs and improve the total cost of quality across facilities.
* Relationship Building: Cultivate strong relationships with plant leadership and key stakeholders.
* Additional Duties: Perform other strategic duties as directed by the leadership team.
Key Competencies:
* Proven experience in statistical process control (SPC).
* Strong knowledge of PFMEA and its application in manufacturing processes.
* ISO certification (e.g., ISO 9001) and experience in maintaining and auditing to ISO standards.
* Technical and Analytical Skills: Strong mechanical aptitude, quantitative skills, and financial competency to drive strategic quality initiatives.
* Interpersonal and Communication Skills: Excellent ability to work across disciplines and communicate effectively with customers and all levels of the organization, including senior management.
* Proactive Leadership: High energy level, self-motivated, and capable of driving strategic quality improvements independently.
* Effective communication and problem-solving abilities.
Qualifications:
Experience & Education:
* Minimum of 7 years in quality management, including leadership experience, with a preference for those with manufacturing experience.
* Bachelor's degree in Engineering, Quality Management, or a related field preferred.
Certifications:
* Six Sigma Black Belt (preferred).
* ISO Lead Audit Certification (preferred).
Job Type: Full-time
Pay: $100,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Quality Management: 7 years (Preferred)
Work Location: In person
Salary : $100,000 - $115,000