What are the responsibilities and job description for the Credit Union Team Leader position at Police and Fire Federal Credit Union?
Job Summary:
The Assistant Area Manager at Police and Fire Federal Credit Union is a highly respected position that plays a critical role in driving business success. Reporting directly to the Branch Manager, this dynamic leader will oversee day-to-day branch operations, providing guidance and mentorship to staff members to ensure seamless delivery of member services and achievement of business objectives.
Responsibilities:
• Collaborate with the Branch Manager to develop and implement branch goals and objectives
• Lead by example, demonstrating a strong commitment to member service and teamwork
• Foster a culture of accountability, encouraging staff to take ownership of their work and strive for continuous improvement
• Develop and maintain comprehensive knowledge of all retail products and services
• Provide coaching and guidance to staff members to ensure they possess the necessary skills and expertise to deliver exceptional member experiences
• Analyze sales and service data to identify trends and opportunities for growth
Requirements:
• Proven leadership experience in a retail banking environment
• Strong analytical and problem-solving skills, with ability to drive business results
• Excellent communication and interpersonal skills, with ability to build effective relationships with staff and members
• Proficient with computer software applications, including Microsoft Office and other relevant tools
• Experience with Jack Henry Symitar/Episys or similar platform preferred
The Assistant Area Manager at Police and Fire Federal Credit Union is a highly respected position that plays a critical role in driving business success. Reporting directly to the Branch Manager, this dynamic leader will oversee day-to-day branch operations, providing guidance and mentorship to staff members to ensure seamless delivery of member services and achievement of business objectives.
Responsibilities:
• Collaborate with the Branch Manager to develop and implement branch goals and objectives
• Lead by example, demonstrating a strong commitment to member service and teamwork
• Foster a culture of accountability, encouraging staff to take ownership of their work and strive for continuous improvement
• Develop and maintain comprehensive knowledge of all retail products and services
• Provide coaching and guidance to staff members to ensure they possess the necessary skills and expertise to deliver exceptional member experiences
• Analyze sales and service data to identify trends and opportunities for growth
Requirements:
• Proven leadership experience in a retail banking environment
• Strong analytical and problem-solving skills, with ability to drive business results
• Excellent communication and interpersonal skills, with ability to build effective relationships with staff and members
• Proficient with computer software applications, including Microsoft Office and other relevant tools
• Experience with Jack Henry Symitar/Episys or similar platform preferred
