What are the responsibilities and job description for the Call Center Agent position at PolicyScout TPA?
POLICYSCOUT IS NOW HIRING FOR OUR NEW TAMPA LOCATION!
- Do you thrive in fast-paced environments?
- Tired of being paid the same for wage for hard work?
- We're seeking call center PRO'S!
PRIMARY PURPOSE: Well established call center looking for motivated individuals to take inbound and outbound calls, and transfer customers to the correct insurance providers based on customers current coverage. Starting pay at $18.25 plus commission.
We will be training you to be successful. We take pride in our training process and coaching.
We will build YOU to be successful.
As a Qualifying insurance representative, you will be responsible for handling inbound and outbound calls from customers who have requested information online for life, health and Medicare supplement insurance, then transferring customers to the right insurance providers. A Qualifying Insurance representative must be passionate about what our company has to offer and truly believe in the process of our business. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more.
Keep in Mind this is a sales position without selling any product. We are just convincing the customer to hear more about what coverages they qualify for, and transferring them over to a licensed agent to hear more.
We are looking for positive mindset, money motivated individuals people who are coachable!
Call Center Sales Representative Requirements
Exceptional customer service, active listening and verbal skills, and professional phone voice.
- **One year sales experience required**
- Positive attitude
- Enthusiasm
- Consistency
- Reliability
- The ability to deal with rejection
- Coachable
- ROOM FOR GROWTH
- Opportunity for remote
- Ability to work from home (After 60 day evaluation period)
- Overtime available during the holidays
- Proficiency with computers
- Strong time management and decision making skills.
- Adaptability and accountability.
- Attention to Detail.
- Fluency in English.
- Clear and Effective Communication.
- Ability to use phone and computer systems
- Strong listening/comprehension skills
Job Type: Full-time
Pay: $18.25 - $27.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
- No nights
Supplemental Pay:
- Bonus opportunities
- Commission pay
People with a criminal record are encouraged to apply
Ability to Relocate:
- Tampa, FL 33614: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $27