What are the responsibilities and job description for the Utilities - Utilities Service Technician II position at Polk County Board of County Commissioners?
Job Description
UTILITIES DIVISION - UTILITIES SERVICE TECHNICIAN II
Pay Grade 08
17.19 - $18.91 Hourly, $35,755.20 - $39,330.72 Annually
WORK LOCATION AND SCHEDULE
1011 Jim Keene Blvd., Winter Haven, FL 33880
Monday - Friday, 8 : 00am - 5 : 00pm
Employee Benefits
Direct Deposit, Bi-Weekly Pay Checks
Medical, Dental, Vision
Life Insurance
FRS Retirement
10 Paid Holidays
Paid Time Off
Tuition Reimbursement
Education Incentives
Deferred Compensation Plan
Wellness Incentives
Employee Assistance Program (EAP)
Free Employee Gym
Free Employee Health Clinic
MAJOR FUNCTION
Performs a variety of customer service field work for water customers. Duties include reading meters and performance of basic and semi-skilled maintenance and preventative maintenance tasks. Field activities are performed independently and require some customer interaction.
ILLUSTRATIVE DUTIES
- Document work performed.
- Locates and reads water consumption meters and records volume used by residential and commercial consumers. Walks or drives truck over established route and takes readings manually and by radio transmission.
- Conduct site inspection and meter audits and reading verification.
- Initiate and terminate services.
- Responds to public regarding inquires, complaints, and / or questions referring matters to the appropriate staff within the Customer Service Section.
- Inspects meters and connections for defects, damage, and unauthorized connections.
- Checks on meter functions, meter consistency, and unusual meter conditions.
- Repairs or replaces faulty meter boxes and lids.
- Cleans registers and meter boxes.
- Refuels and performs minor routine maintenance checks on assigned vehicle and equipment.
- Responsible for the interior and exterior cleaning of assigned vehicle.
- Demonstrates commitment to customer service, integrity, innovation, efficiency, and fiscal responsibility.
- Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
MINIMUM QUALIFICATIONS
Graduate of an accredited high school, vocational school or have an acceptable equivalency diploma and have one (1) year public contact work experience which includes meter reading and / or field service experience working outside in water, gas, electric, cable or other utility as well as plumbing, irrigation installation, air conditioning or any other similar industry and two (2) years' experience in manual labor.
Must be able to utilize all features and functions afforded by laptops and other technology equipment as well as associated software supplied.
Must have a valid driver's license and be able to secure a valid Florida driver's license at the time of employment within this classification.
A comparable amount of related training and experience may be substituted for the minimum qualifications.
SPECIAL REQUIREMENTS
Must have home telephone at the time of employment as employee is subject to standby / on-call rotation and is subject to be called in emergencies.
This position shall be required to report for work as directed when a declaration of emergency has been declared in Polk County.
Salary : $35,755 - $39,331
