Recreational Attendant - Sleepy Hollow

Polk County Conservation is excited to announce that we are hiring Sleepy Hollow Recreational Attendants as we prepare for the reopening of the newly enhanced facilities at Sleepy Hollow Sports Park. This is a unique opportunity to join the team bringing year-round snow sports to the Des Moines Metro area with our state-of-the-art Snowflex technology.

We are currently hiring for summer positions, with training scheduled to take place in the spring. These roles are for variable-hour employees, offering flexible, on-call schedules of up to 28 hours per week. Hours will vary depending on the season and the events taking place, making this an exciting and dynamic work environment.

Be part of this exciting new chapter for Sleepy Hollow Sports Park!

We are seeking versatile team members who are eager to contribute across multiple areas, including but not limited to:

• Concessions (must be 18 years old)
• Ticketing and customer service
• Tubing Hill Assistance
• Lift Operations (must be 18 years old)
• Custodial Duties
• Light Maintenance

Additionally, team members will play a key role in supporting groundskeeping and operations for our new Snowflex facility.

Join us in creating fun and excitement for the Des Moines Metro community while being part of an innovative and dynamic team!

Under immediate supervision, collects rental fees from the general public, maintains security in County buildings, and/or monitors use of County facilities during evenings, weekends, or holidays while providing exceptional customer service.1.  Greets the public; answers telephone calls; relays messages; directs callers and provides general information to the public.
2.  Performs routine office work, which may include assisting public with various registrations and reservations, record keeping, etc., as needed.
3.  Computes fees and collects money from customers.
4.  Reconciles fees and merchandise sales collected on a daily basis and prepares reconciliation reports.
5.  Assist with special event implementation, programs, and services offered at the Sleepy Hollow Park
6.  Supervise the use of the Sleepy Hollow Park  during public hours as well as when the facilities are privately rented during nonpublic hours.  
7.  Performs related duties as assigned.

• Knowledge of and the ability to communicate departmental policies, practices and standards.
• Knowledge of general office practices and procedures.
• Knowledge of simple mathematics including addition, subtraction, and multiplication.
• Knowledge of Microsoft Office, web-based calendars, email, audio visual equipment, and website programs. 
• Knowledge of professional customer service methods/skill sets. 
• Ability to perform basic accounting/cash handling calculations. 
• Ability to monitor activities in County buildings, solve problems, and provide assistance to the general public 
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain satisfactory working relationships with other County employees and the general public using courtesy, patience, and tact.
• Ability to work in a fast-paced, active work environment. 
• Ability to deal with multiple priorities at one time. 
• Ability to occasionally lift up to 50 pounds.
• Ability to work flexible hours including evenings, weekends, holidays, and irregular hours.
• Knowledge and skills of outdoor recreation activities such as paddling, cross country skiing, and shooting sports. 

• Must be 16 years of age or older.
• Enrolled in high school or 
• Graduation from high school or equivalent education, or
• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

Special Requirement:

• A criminal background check is required.
• A valid State of Iowa driver’s license is required.
• CPR/AED and First Aid certification is required within six months.

Polk County is committed to providing a diverse work environment that is representative, at all levels, of the citizens we serve. Equal opportunities are available to all applicants and current employees regardless of race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, genetic information, military or veteran status, citizenship status, mental or physical disability, or any other applicable characteristics protected by law.

 

Polk County believes that diversity, equity, and inclusion is critical to our success in serving and empowering our community and to our continued commitment to be one of the nation's most innovative public institutions. 

Salary : $17 - $18