What are the responsibilities and job description for the Employee Experience Specialist - Bilingual position at POLK?
As our Employee Experience Specialist, you will own the entire onboarding process—from the moment a new hire signs their offer letter to the moment they walk in on their first day. Your mission is to create a seamless, engaging, and welcoming experience that ensures new hires feel like part of our team before they even step foot in the door. This role will work closely with People Operations, IT, hiring managers, and department leads to ensure every logistical and cultural touchpoint is covered.
Key Responsibilities:
Serve as the primary point of contact for new hires post-offer acceptance.
Coordinate all pre-employment requirements including I-9 verifications, background checks, drug screenings, and required compliance documentation.
Manage data entry and system setup for all new hires in HRIS and related platforms.
Ensure all new hire paperwork is accurate and completed in a timely manner.
Partner with internal departments (IT, Facilities, Operations, etc.) to ensure all equipment, email access, systems, and badges are ready prior to the new hire’s first day.
Develop and deliver pre-boarding communications to foster engagement and connection with company culture.
Maintain compliance with employment laws and internal policies throughout onboarding process.
Create a first-day agenda, assist with orientation and facilitate a smooth handoff to the hiring manager and training team.
Continually evaluate and improve onboarding practices to deliver best-in-class experiences.
Serve as an enthusiastic brand ambassador, exemplifying our culture and core values in every interaction.
What We Are Looking For:
2 years of experience in onboarding, HR coordination, or talent operations (construction or field-based environment a plus).
- Bilingual: Spanish & English
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Strong knowledge of employment documentation and compliance standards.
Excellent written and verbal communication skills.
High attention to detail and accuracy in data entry and documentation.
Tech-savvy with experience using HRIS systems and collaboration tools.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
A high-energy, people-first attitude with a passion for delivering exceptional employee experiences.
Proactive, resourceful, and committed to continuous improvement.
Why You'll Love Working Here:
100% Employer-Paid Health Benefits (Medical, Dental, Vision)
Generous Paid Time Off (PTO) & Paid Holidays
401(k) with Company Match
Career Development Opportunities
A collaborative, high-performance culture that celebrates innovation and impact
The chance to make a real difference in shaping the future of our growing organization
Ready to Join Us:
If you are energized by helping others succeed, thrive in a detail-oriented role, and are excited to be the face of the new hire experience, we want to hear from you! Apply today and help us build something extraordinary—one new hire at a time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
