Human Resources Manager

We’re looking for a knowledgeable Human Resources Manager to join our Human Resources team within our Pheonix, Arizona office.

As a Human Resources Manager, you’ll play a pivotal role in delivering HR solutions that align with business goals, foster a positive and engaging work environment, and ensure compliance with employment laws and policies. You’ll be a trusted partner to both leaders and employees, providing expert guidance on performance management, employee relations, and talent development. Your contributions will help create a workplace where employees feel valued, supported, and empowered to succeed.

Who We Are

The Pollard Charitable Games Group is a leader in providing innovative products and solutions to charitable gaming and lottery markets across North America. With over 50 years of leadership and expertise at American Games, International Gamco, and Diamond Game, we’re dedicated to designing and manufacturing outstanding games that engage players to maximize proceeds for good causes.

What We Offer

• Competitive Salary
• Competitive Medical, Dental, Vision, and Life Insurance Benefits
• Employee Assistance Program
• Tuition Reimbursement
• Generous Paid Time Off
• 401k with Company Match
• Profit Sharing
• Unlimited Referral Bonus Earning Potential

What You'll Do

Talent Acquisition

• Lead full-cycle recruitment, from job postings and screening to interviews and hiring decisions.
• Partner with managers and stakeholders to assess hiring needs, craft job descriptions, and attract top talent.
• Oversee onboarding and orientation to ensure a seamless transition for new hires.

Employee Relations

• Serve as the primary contact for employee concerns, fostering a positive and inclusive work environment.
• Lead investigations, resolve workplace conflicts, and drive engagement and retention initiatives.

Compliance & Regulation

• Ensure compliance with labor laws and industry regulations, minimizing legal risks.
• Conduct audits of HR policies and practices to align with local, state, and federal requirements.

Performance Management

• Oversee performance appraisals, goal-setting, and improvement plans to align employee performance with business objectives.
• Identify training needs and implement development programs, including succession planning strategies.

HR Benefits, Safety & Administration

• Act as a liaison between employees and benefits providers, addressing concerns and ensuring accurate payroll processing.
• Conduct compensation analysis and implement competitive pay structures.
• Develop and enforce HR policies and procedures to support business and employee needs.

Who You Are

• Passionate about both people and business success, with the ability to build trust and strong relationships across locations.
• Skilled in communication and leadership, able to listen actively, lead by example, and influence decision-making.
• Highly professional and self-directed, with strong organizational, problem-solving, and conflict-resolution skills.
• Thrives in a fast-paced environment while managing multiple priorities effectively.

What You'll Bring

• Bachelor’s degree in human resources, Business Administration, or related field.
• 5 years of experience in HR management.
• Broad knowledge and demonstrated experience in compensation and benefits, training and development, full cycle recruitment, retention, and recognition
• Strong knowledge and understanding of labor laws and regulations.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• An excellent understanding of employment legislation and regulations
• Proficient in Microsoft applications – Word, PowerPoint, Excel, and Share Point
• HR certification (e.g., SHRM-CP, PHR) preferred

Pollard Games, Inc. dba American Games and International Gamco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our Company is committed to fostering a respectful and inclusive workplace where everyone feels welcomed, valued and accepted. We aim to create a culture that respects and values each employee's differences. We believe that a respectful workplace is also one where a diverse group of employees can be successful, develop and build meaningful careers. We believe that embracing diversity of thought, perspectives and experiences fosters innovation and allows us to deliver better insights and solutions for our partners and is key to our continued growth and success.