What are the responsibilities and job description for the Team Member - 10048 position at Pollo Tropical?
Be a Part of the Fiesta
Pollo Tropical is seeking a dynamic team member to join our crew. As a Team Member, you will play a vital role in ensuring that every guest has an exceptional experience with us.
Key Responsibilities
- Greet and thank customers, creating a welcoming atmosphere from the moment they walk in.
- Take customer food and beverage orders through verbal communication and/or automated systems, ensuring accuracy and efficiency.
- Cook, prepare, package, and pour food and beverages in kitchen operations, adhering to proper food safety and sanitation procedures.
- Stock kitchen and customer service operations with necessary food, beverage, packaging, and service materials.
- Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.
- Collect customer payments and return proper change to customers through the use of cash registers.
- Clean the interior and exterior of the entire restaurant premises, maintaining a clean and pleasant dining environment.
Requirements
- Able to receive and respond promptly to requests, orders, and instructions.
- Able to communicate effectively with customers and coworkers.
- Able to comprehend and react appropriately to others.
- Able to perform multiple tasks and adjust to changing assignments.
- Able to maintain productivity, composure, and a pleasant attitude under pressure.
- Able to speak English fluently for positions requiring immediate customer contact.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the team member is regularly required to stand, walk, talk, or hear. The employee is frequently required to use hands to handle or feel, and also to reach with hands and arms. The employee frequently is required to grasp and carry items. The employee is periodically required to lift weight from 25 up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate to high. Continuing variety of conditions depending upon season, day of week, and time of day.
