Human Resources Administrator
Reports to : Integrator
Purpose of Job
To maintain the overall HR process and ensure compliance with all applicable federal and state regulations, developing new processes, updating documentation, and conducting training as necessary. To support the organization's staffing goals by managing job requisitions and assisting with onboarding workflows as needed. To manage sensitive documents and records and fulfil requests from internal and external agencies and establish and follow protocols and workflows to ensure professionalism and data security are maintained while minimizing company liability.
Essential Functions
HR Documentation
- Manage the inflow and timely processing of all HR documents, including but not limited to requests for earnings, employment verifications, government census, unemployment claims, worker compensation filings, incident reports, discrimination and harassment claims, wage garnishments, certifications and licenses, etc within a 3-7 business-day timeframe
- Create case files for discrimination / harassment / injury / other potential legal issues and work with all levels of management to collect and present information to legal / insurance as needed
- Manage incoming WeWantToKnow submissions and process / route accordingly
Employee Maintenance / Recruiting
Verify onboarding documentation is complete and process requests to add employees into POSTroubleshoot onboarding and employee maintenance issues with unit-level staffManage job requisitions on various job boards and integrations, keeping them updated as directedProcess Employee maintenance tasks, including but not limited to assigning and collecting job descriptions, policy and procedures updates, benefits enrollment, updating employee status, license, certifications, expiration dates, job titles, performance reviews, disciplinary reports, etc, entering information into the payroll system and POS as requiredMaintain employee recognition programs (years of service awards, name tags, birthday cards, etc) and develop, document, and train new initiatives as directedPayroll
Review and follow up on weekly timecards noting compliance issues with upper managementManage the paycard program, fulfilling requests to assign new cards and keeping locations suppliedFollow-up on payroll rejections and submit requests for resending via ACH or paper checkCompile payroll data inputs for processing by finance / accounting teamReport on employment metrics as directedRequired Qualifications
Experience Needed
Previous quick service restaurant experience preferred.SHRM-CP / aPHR from HRCI or 3 years' experience in positionSkills / Competencies Needed
Customer focus - strong hospitality and customer service skills, enjoys engaging with the end users of systems and routines, focused on serving all members of the organization subordinate to organizational goalsTrainer and coach - ability to be a strong trainer or coach to others on routines and systems, as well as how to effectively interact with subordinates.Management skills - excellent track record of coaching and developing employees and effectively resolving employee relations issues. Maintains a professional attitude at all timesOrganization and goal focus - must be highly organized and detail-oriented with the capability to oversee all aspects of the HR process and multiple areas simultaneously in a fast-paced environment. Must be able to set clear goals for the business and actively work to achieve and exceed these goals.Technical - proficiency with computers, office suite, payroll / accounting softwaresCommunication - strong professional writing skillsCompliance - Familiarity with EEOC, state and federal employment and safety (OSHA) regulations and reporting requirements for medium to large businessesIntegrity- does the right thing even when no one is looking, honest, earns trust of othersWork Conditions
Must have ability to :
Work on-site in an office setting for 40 hours per weekReliable transportation to and from officeMinimal tele-work available in inclement weatherEmployee Signature : Date :
Supervisor Signature : Date :
Human Resources Administrator Expectations
Daily TasksCheck EmailComplete work comp filingsReview Click-up / productivity software notifications and complete assigned tasksComplete Add to POS requests from unitsAssist with onboarding technical issuesProcess employee maintenance itemsProcess incoming HR mail and requestsMonitor We Want To Know pipelineOther duties as assignedWeekly TasksReview time punches and prepare reports
Respond to unemployment claimsRespond to HR Documentation requestsUpdate job boardsIssue pay cardsFollow up on outstanding onboarding issues, terminate stale NH / RHFollow up on outstanding compliance issues (labor audits, etc)Follow up on open cases (EEOC, work comp, etc)Other duties as assignedMonthly TasksPrepare and print monthly birthday cards
Order name tagsPrint and review awesome awardsPrint and review Years of Service awardsIssue and process benefits enrollmentsUpdate employment metrics (turnover, etc)Other duties as assigned
