Demo

Business Operations Lead

PollyEx
San Francisco, CA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 5/1/2025

Who you are :

You have 6 years of experience in a combination of strategic and execution-oriented roles including management consulting, program management, or operations and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative team, where you will have a direct impact on Polly’s roadmap.

Does this sound like you? If so, keep reading and apply today!

What you’ll do :

  • Company-wide Planning & Prioritization : Manage biannual and quarterly strategic planning across all functions. Monitor progress on strategic initiatives, proactively identifying risks, dependencies, and opportunities for improvement.
  • Strategic Project Management : Oversee high impact cross-functional projects, ensuring clear objectives, timelines, and deliverables. Develop and implement systems to track project progress, facilitate collaboration, and resolve roadblocks. Maintain a pulse on organizational capacity and resource allocation to ensure effective execution. Communicate progress, blockers, and key deliverables to teams. Support Operational Excellence teams to launch, deliver, and monitor critical projects.
  • Reporting & Analytics : Establish and manage reporting mechanisms to track progress on strategic initiatives and key performance metrics. Prepare dashboards, reports, and executive-level summaries to provide clear insights into organizational performance. Use data-driven insights to identify trends, recommend actions, and track the impact of initiatives over time. Analyze ROI and impact of new initiatives and products going to market.
  • Operational Efficiency : Evaluate and refine internal processes to improve organizational efficiency and effectiveness. Facilitate alignment between leadership and functional teams, ensuring seamless execution of company priorities. Lead initiatives to optimize decision-making and information-sharing across teams.

What you have :

  • Proven track record of managing complex projects, driving cross-functional alignment, and leveraging data for decision-making.
  • Experience in a fast-paced, high-growth environment, preferably within the SaaS or technology industry.
  • Experience working with technical product and engineering teams.
  • Strategic thinker who can also dive into operational details when necessary.
  • Highly adaptable and able to navigate ambiguity with confidence.
  • Results-driven, proactive, and committed to fostering accountability.
  • Collaborative leader with a strong focus on building relationships and driving alignment.
  • High learning agility. Ability to jump into unfamiliar opportunities and consistently provide clarity, organization, and alignment for other stakeholders.
  • Familiarity with data driven decision making and ability to communicate insights and actions to executive stakeholders.
  • Why join Polly?

  • We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates
  • We have an experienced leadership team that previously built large and impactful platforms
  • Outstanding opportunity for professional growth and upward mobility
  • Direct engagement with the decision makers and senior business leaders
  • Competitive salaries
  • 100% paid medical / vision / dental / disability / life insurance for full time employees
  • Flexible vacation
  • Hybrid environment; 3x weekly in an innovation hub in San Francisco or Dallas.
  • Let’s get to know each other.

    Polly has revolutionized the mortgage industry with its modern, data-driven capital markets ecosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly’s Product and Pricing Engine (PPE), Loan Trading Exchange, actionable data and analytics, and advanced AI / ML to automate and optimize the entire capital markets value chain, helping their secondary teams operate faster, smarter, and more profitably. Polly was founded in 2019 by a seasoned team of technology and mortgage experts and is headquartered in San Francisco, California.

    To learn more, follow Polly on LinkedIn or visit www.polly.io . Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Beware of recruitment scams impersonating Polly brand or employees. Our team communicates only through official Polly channels, and we will never ask for sensitive information over text or conduct text-only interviews. If you are ever suspicious or in doubt, reach out to us directly at peopleteam@pollyex.com . We care deeply about this network and your experience.

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