What are the responsibilities and job description for the Customer Service Representative position at PolyOne?
About PolyOne
Job Summary
The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business.
Key Responsibilities:
- Provide customer focused service to assigned accounts.
- Respond to and manage customer orders from order entry to delivery and invoicing.
- Communicate effectively over the phone and electronically.
- Use a variety of systems to enter and complete transactions.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent required.
- Minimum 3 years of Customer Service experience.
- SAP experience a plus.
PolyOne is an equal opportunity employer committed to diversity and inclusion. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification.
