What are the responsibilities and job description for the Order Fulfillment Coordinator position at PolyOne?
About the Role
Key Responsibilities
The Customer Service Representative is accountable for delivering excellent customer service, managing customer expectations, and driving business results.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to develop and implement process improvements.
- Monitor and report on key performance indicators (KPIs) to measure customer satisfaction and business performance.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent required.
- Minimum 3 years of Customer Service experience.
- SAP experience a plus.
Avient Corporation is an innovative company that develops and manufactures specialized materials and technologies.
