What are the responsibilities and job description for the Product Lead position at pomelo?
At Pomelo, we're not just improving money transfer—we're transforming how families support each other across borders. As the first financial technology platform to combine consumer credit with international money transfer, we've eliminated fees, added rewards, and given immigrants a path to build credit while supporting loved ones back home.
Our mission is to increase financial access and empowerment for immigrants and their loved ones. Through our unique approach, customers can send up to $2,500 today and pay next month with no interest charges, while earning points they can convert into gifts for rides, food, and more. With industry-leading security, better exchange rates, and 24/7 support, we're making it easier than ever for families to stay connected and thrive.
We're a team of ~45 growing our San Francisco headquarters, inspired by our founder, Eric Frenkeil and backed by visionary investors and industry pioneers including Keith Rabois of Khosla Ventures (formerly of Founders Fund, Opendoor, Square), Kevin Hartz (Xoom and Eventbrite) of A* Capital, The Chainsmokers, The Weeknd, and more. Join us in building the future of borderless financial access and making it possible for families everywhere to send more love home.
About the Team
At Pomelo, we’re redefining how people move and access money. As a Product Lead, you’ll play a critical role in shaping our product strategy, driving innovation, and delivering meaningful impact to our customers. You’ll work cross-functionally to turn insights into game-changing solutions that make financial access seamless and equitable.
Your Role
- Lead with impact – Drive product decisions that create measurable outcomes for our customers and business.
- Champion the user – Deeply understand customer needs and translate them into intuitive, high-value product experiences.
- Leverage data smartly – Use qualitative and quantitative insights to inform strategies and measure success.
- Think big, execute fast – Balance high-level strategy with hands-on execution, ensuring we ship fast and effectively.
- Collaborate across teams – Partner with design, engineering, and business teams to bring ideas to life.
- Drive clarity – Communicate product vision and decisions effectively to diverse stakeholders.
What We’re Looking For
- 6 years of experience in product management or a related field.
- Impact-driven mindset – You focus on delivering real results over just checking boxes.
- Customer-obsessed approach – You love diving deep into user needs and crafting thoughtful solutions.
- Data-informed decision-making – You can balance intuition with insights, and you’re comfortable working with qualitative and quantitative data.
- Strategic & tactical – You’re as comfortable setting a high-level vision as you are rolling up your sleeves to execute.
- Strong collaboration skills – You work well across teams, building trust and driving alignment.
- Clear and adaptable communicator – You can tailor messages to different audiences, from engineers to executives.
Bonus Points For
- Experience at a startup (founder, early-stage, or hyper-growth environment).
- Background in fintech (money transfers, credit, or payments).
- Hands-on experience with SQL and data analysis to drive insights.
Company Values
- Earn the Trust of Our Customers
- Be Relentless
- Integrity in Every Language
- Show Our Work
- Leadership at Every Level
Benefits and Perks (FTE)
- ❤️ A meaningful mission and an opportunity for direct societal impact. We’re putting real money back in the hands of the people who need it most and helping immigrants and their families realize the American dream.
- 👥 An amazing team and culture. You’ll have peers from both top tech companies (e.g. Cash App, Google, Twitter, Uber) and other successful startups (e.g. Affirm, AfterPay, MemSQL). We empower each other to do great work and continue growing.
- 💪 Opportunity for major impact, learning, and growth.
- 🏥 Platinum-level health insurance (medical, dental, vision) — with 100% covered by the company for you and 50% for dependents. Assistance with life insurance.
- 👶 Parental leave for the primary or the secondary
- 🌴 PTO: 3 weeks in your first year, 4 weeks thereafter, plus national holidays
- ✈️ $1,500 annual travel stipend
- 😌 $300 annual wellness stipend
- 🚗 Pre-tax funds towards commuting costs
- 🗺 Twice-a-year company retreats. Previous trips include skiing in Park City, getting sun and surf in Cabo, Mexico, and a cruise excursion to The Bahamas.
- 🧳 After 4 years, eligible for a 4-week sabbatical
- 🍽️ In Office Meals: Lunch, dinner, and snacks provided daily
Salary : $300 - $1,500
