What are the responsibilities and job description for the Part Time Tape Operator position at Pomeroy?
Job description
As a Computer Tape Operator, you will be responsible for working with backup data tapes in support of computer operations.
This is a 1099 contract role with work performed Wed 8:00 - 12:00 & Thursday & Friday from 8:00 a.m. - 4:30 p.m. and on call, or as otherwise directed by the end client.
Tape Operator:
General Function: Perform basic Computer Tape Operator duties per documented processes and procedures. These tasks include and are not limited to media operations mounting/demounting of media, performing system commands, assisting customers via phone and email, interacting with hardware included placing service request via phone/electronically and processing of inter-site media movement and evidence retention.
Essential Duties & Responsibilities:
- Perform basic computer operator commands and report any issues to Shift Lead/Supervisor.
- Minor to moderate problem determination.
- Perform minor to moderate operator commands on systems.
- Understand all mount/system messages.
- Monitor scratch pools and outstanding tape mount messages.
- Query system for outstanding mounts and/or print jobs and other latent information and provide interpretation and resolution as appropriate.
- Recognize minor to moderate hardware malfunctions and be able to resolve most problems under direction/supervision of lead personnel.
- Understand and utilize communication and work tools (phone, e-mail, turnover tools, fax, client training tools, other client specific work tools, etc.)
- Initiate detailed search for misfiled media when required. Use appropriate work tools available to provide resolution.
- Provide constructive input for shift turnover to lead personnel and replacement teammates.
- Remain current with all procedures and provide input as appropriate.
- Understand and utilize tape library and/or print tools to assist with basic computer operator functions.
- Perform Floor sweeps searching for media as needed which may include searching under/on top of equipment, under raised floor tiles etc.
- Some accounts will have added requirements like Physicality Management which may include, but are not limited to Floor Sweeps, Alarm Maintenance, above ceiling and under floor tile audits, Sprinkler audits.
- Bring Alarm Maintenance or any water leaks to management's attention immediately.
- Always perform work in a safe manner.
- Escalate to the assigned client representative and Pomeroy Manager any documentation, process or procedure discrepancies and follow-up until resolved.
- Other duties assigned as required, adhere to security requirements, remain current with policies and procedures.
- Must be able and willing to learn new tasks/skills as required.
- Must be able to communicate and understand verbal, written and electronic instructions in English.
Job Type: Contract
Pay: $15.00 per hour
Expected hours: 20 – 24 per week
Schedule:
- Day shift
- Wed - 8-12 & Thur & Fri 8-4:30
- On call
Ability to Commute:
- 220 Virginia Ave. Indianapolis, IN
Ability to Relocate:
- Indianapolis, IN Relocate before starting work (Required)
Work Location: In person
Job Type: Contract
Pay: $15.00 per hour
Expected hours: No more than 24 per week
Schedule:
- Day shift
Ability to Commute:
- Indianapolis, IN (Required)
Ability to Relocate:
- Indianapolis, IN: Relocate before starting work (Required)
Work Location: In person
Salary : $15
