What are the responsibilities and job description for the Service Manager position at Pomp's Tire Service?
Commitment. It's a simple word that some companies would like to use in a rather simple way. But at Pomp's Tire Service, commitment is much more than just a simple word - it's a founding philosophy which guides our every direction both on the road and in the office. This commitment begins first and foremost with you, and is our rotating promise to always recognize the hard work and dedication of our employees.
Every day, thousands of Pomp's Tire employees pass along this commitment of excellence by delivering professional and courteous service to our clients and customers. As an industry leader throughout our eighty years of operation, we quickly earned a reputation as being the premier tire service company to work for. Sure, we offer competitive wages and a desirable benefits package, but we believe this success is entirely due to our commitment of valuing the hard work and dedication of our employees.
Pomp's is actively searching for a Service Manager to direct our team. This individual will be responsible for working alongside our customers and scheduling their service needs. Do you have a desire to grow within a thriving company? Look no further, many of our Store Managers worked in this role!
Pomp's employees are provided access to a trailer-full of benefit privileges, such as: a robust healthcare plan at affordable rates, company matched 401K, discounts on company products, and day-one available paid time off.
Job Responsibilities:
- Analyze tire problems and advise solutions
- Answer incoming calls and manage customer inquiries
- Assign tasks to service employees
- Assist with store inventory management
- Assist in Shop to maintain production
- Follow and collect past due accounts
- Ensure service employees are properly trained
- Maintain a clean workspace
- Additional tasks as assigned
Job Requirements:
- Management and sales experience preferred
- Previous tire experience strongly preferred
- Automotive/mechanical skills
- Valid driver's license and ability to maintain driving record to Pomp's Tire Service standards
- Ability to effectively communicate with customers and co-workers
- Ability to read and verify work order information
That's the promise which Pomp's Tire Service has made to its employees. Commitment - it's what drives us forward.
EEO Employer/AA: M/F/Vets/Disabled
