What are the responsibilities and job description for the Furniture Sales and Design Consultant (Store Manager) position at Pompanoosuc Mills?
Overview
Pompanoosuc Mills is seeking a Store Manager to lead our Burlington, Vermont team. This full-time position requires strong leadership, sales expertise, and a passion for fine, hand-crafted furniture. As a Store Manager, you will be responsible for overseeing all aspects of store operations, sales performance, and customer experience while maintaining the highest standards of professionalism and service.
We are looking for a motivated and experienced retail leader who can drive sales, manage staff, and enhance our brand presence. You will receive extensive training on our products and procedures, with support from company leadership to ensure success.
Responsibilities
As the Store Manager at Pompanoosuc Mills, you will:
- Lead Sales & Customer Engagement: Drive store performance by guiding clients through the selection, purchase, and delivery process of our handcrafted furniture and home décor.
- Manage Daily Operations: Ensure the showroom is clean, organized, and visually appealing while overseeing furniture arrangements, inventory, and sample cataloging.
- Conduct Client Meetings: Meet with clients in-store and occasionally on-site to provide personalized design and furniture recommendations.
- Monitor Sales Goals & Reporting: Track sales performance, set team goals, and analyze key business metrics to drive revenue growth.
- Ensure Excellent Customer Service: Build lasting client relationships and maintain a high level of satisfaction through superior service and follow-ups.
- Coordinate with Headquarters: Work closely with corporate teams in East Thetford, VT, to implement company initiatives, marketing strategies, and operational standards.
- Oversee Inventory & Merchandising: Manage stock levels, coordinate product deliveries, and maintain an appealing showroom layout.
Job Requirements
- Proven retail sales and management experience required
- Background in interior or product design preferred
- Strong leadership and team management skills
- Excellent customer service and relationship-building abilities
- Strong organizational and problem-solving skills
- Proficiency in basic computer applications (POS systems, inventory tracking, CRM tools, etc.)
- Ability to work weekends and holidays as needed
- Reliable transportation for occasional client visits
Job Type: Part-time
Benefits:
- 401(k)
- Flexible schedule
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
