Host/Hostess

Department: Culinary Services/Food & Beverage

Scheduled: Weekdays and weekend

Host/Hostess – 2 Part-time positions open

11:30am-2pm - (Tues, & Thurs ) 11:30am-8pm (Sat)

17 Hours total

When you work at Pomperaug Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Pomperaug Woods is recruiting a hospitality focused Host/Hostess to join our team! This position is responsible for full-scope, hands-on production cooking in the Community Culinary Services Department. Is responsible for always maintaining a superior level of quality service and cleanliness.

You will enjoy:

• 403B with company Match
• Employee Assistance Program
• PTO

Here are a few of the daily responsibilities of a Host/Hostess:

• Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining a friendly environment.
• Supervises the physical appearance of the dining room area and waitress stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.
• Supervises the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc.
• Completes light food preparation such as premade salads, desserts and slicing bread
• Ensures Resident satisfaction in the Dining Room.
• Advises the Dining Room Supervisor regarding dining room status.
• Assists with the execution of private parties.

Other Duties :

• Assists in assuring staff education is provided to dining room personnel in accordance with the staff education plan, plus provides on the job training for dining room personnel.
• Maintains sanitation standards in the wait station area.
• Inspects equipment to determine repair or maintenance needs and cleanliness. Reports any necessary maintenance repairs to the Dining Room Supervisor
• Attends in-service training and education sessions, as assigned
• Performs specific work duties and responsibilities as assigned by supervisor.

Here are a few of the qualifications we need you to have:

• High school graduates required. Prefer courses in hospitality management or dining room operations.
• A minimum of one year supervisory experience in “front of the house operations” within restaurant, hotel, club or similar institution.
• Professionally communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, subordinates and other outside contacts.
• Read, write, and speak English fluently.
• Proficient with Outlook Email and MS Word, MS Excel and other like software computer programs.
• Learn and become proficient on the computerized billing program

Pomperaug Woods fully embraces a culture of hospitality.

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!