Child Support Services Financial Specialist

TITLE: Child Support Services Finance Specialist                            

IMMEDIATE SUPERVISOR: Child Support Services Director

CONTROLLING SUPERVISOR: Chair

STATUS: Regular / Full-time

LOCATION:  Ponca City, OK

QUALIFICATIONS:

Minimum education level of A.S. or preferably a B.S. majoring in Accounting or a Business Administration major with six years of diversified practical experience in accounting.  Possess the ability to effectively communicate with all elements of management.  

Must have a working knowledge of commonly used office machines and computer software including multiple line telephones, (i.e., proficient in Microsoft Excel and Access).  Must be able to work flexible hours.  Must possess a valid driver’s license and be insurable. Must be able to pass a background check (no felony convictions or misdemeanor convictions for offenses relating to children) and drug test.

RESPONSIBILITIES: 

This position involves the monitoring, disbursement, and collection of all child support payments received by the Kaw Nation Child Support Services Program (CSS) from various sources.  This position must have the ability to properly process all of the payments that may be received by the Tribal CSS and timely disburse the collections as soon as appropriate.  The ability to complete complex child support calculations and accurately certify accounts to clients, courts, attorneys and other state and Tribal jurisdictions is necessary for the fulfillment of this position.

Provide comprehensive child support services to children, custodial parent, and non-custodial parent by performing advanced level of services including interviews, investigations, financial negotiations, and collections.  Work includes monitoring ongoing cases, conducting extensive research and interviews, assisting in the preparation and modification of legal documents, negotiating stipulations, coordinating the processing of warrants and hearings.  Document financial activities and produce statistical and financial reports. 

This position will serve as the official record keeper of all the Tribal CSS financial records.

1. Maintain proficiency in the Kaw Nation Child Support Services codes, policies and procedures.  Follow all procedures established by the Child Support Services Program to identify client needs and to provide case management services.
2. Maintain accurate and complete financial records for each Tribal CSE case where a child support court order has been established.
3. Maintain and modify Excel spreadsheet equations so accounts debit and charge accurately.
4. Prepare and provide complex certified account statements to each client annually, upon request of a client and prior to a court hearing for modification.
5. Address any concerns or questions a Tribal CSS customer or staff member may have regarding the status of a child support account.
6. Read and understand complex child support account statements from other jurisdictions across the country.
7. Contact sources for income verification to collect data for cases requiring legal action; calculate child support obligations and debts; initiates appropriate collection actions; negotiates repayment of child support debts.
8. Assist the Child Support Attorney in court by providing the necessary information and documentation on cases referred; testify in court as needed.
9. Prepares and provides timely required paperwork and reports on assigned caseload to ensure proper notice and actions and the status of each case
10. Familiarity with Kaw Nation Culture.
11. Responsible for working other jurisdictions to collect debts, locate parents, facilitate write-offs, and gain full faith and credit on foreign orders.
12. Prepare case quarterly reports for submission to the Child Support Services Director
13. Professionally represent the child support program and attend various community meetings and events to promote the goals and market the services of the program.
14. Meticulously maintain client files by keeping clear records of actions, conversations, and correspondence.
15. Receive training as necessary, including some out-of-state travel.
16. Perform any other work-related duties as assigned by immediate or controlling supervisor.
17. Monitor and issue income withholding order/notice issued to employers for garnishment of wages.

All new hires will be required by the Kaw Nation (pre-hire) to submit to an employment drug screen and background check.  Failure to pass either of these pre-hire tests will lead to withdrawal of the job offer or termination of employment.