What are the responsibilities and job description for the Slot Attendant position at Ponca City Development Authority?
Qualifications: Must have excellent communication skills, organizational and team building skills along with proven leadership and interpersonal skills. Flexibility to work any shift as needed or assigned. (Includes weekends/ Nights/ and holidays) as scheduled. Position requires a high school diploma or G.E.D. Candidate must be able to pass extensive background check in accordance with Kaw Nation Gaming Commission regulations to obtain gaming license and must be self motivated and able to work independently.
Responsibilities And Duties
The Casino Slot Attendant is responsible for overall guest service on the casino floor. They are to answer guest questions, explain games, fix machine malfunctions, key jackpots, monitor for suspicious activity, and jackpot payouts/paperwork. Any questions or concerns should be directed to your immediate supervisor for clarification.
Kg9UzVReQH
Responsibilities And Duties
The Casino Slot Attendant is responsible for overall guest service on the casino floor. They are to answer guest questions, explain games, fix machine malfunctions, key jackpots, monitor for suspicious activity, and jackpot payouts/paperwork. Any questions or concerns should be directed to your immediate supervisor for clarification.
- Help guests locate areas and direct them to machine locations.
- Explain to guests how games are played
- Fix machine malfunctions, clear paper jams, fill printer paper, help with stuck tickets and money jams
- Do manual payouts, reboot machines when screens freeze up, resolve discrepancies with both money and tickets
- Key machine for jackpots
- Responsible for monitoring guest and staff for suspicious activity
- Get drinks for guests, ask them how they are doing and if they’re having fun, cheer them on to make them feel special when they win. But never congratulate on a progressive win until verified by vendor
- Help keep the casino clean and the appearance professional
- Make sure all machines are maintained and in working order and help stock fountain machines
- Fill out proper paperwork for manuals, reprints, lost money/tickets, and customer discrepancy reports
- Knowledge of Mics/Tics and ability to recognize inconsistency that could lead to violations
- Constant mental alertness is needed
- Always maintain a professional appearance and demeanor
- Interacts with guests in a pleasant, professional, and friendly manner.
- Ensures that exceptional internal and external guest service standards are always number one
- Be always courteous and professional to co-workers, guests, vendors, or anyone you may have contact with while on duty
- Must always wear your gaming badge on upper left quadrant while on duty or doing business in the casino
- Perform other duties that may be assigned by immediate or controlling supervisor
Kg9UzVReQH
Slot Attendant Representative
Ponca City Development Authority -
Braman, OK
Slot Attendant- Rock and Brews Casino
Ponca City Development Authority -
Braman, OK
Slot Technicain
Ponca City Development Authority -
Braman, OK
