ADMISSION/OCCUPANCY SPECIALIST

Description

Position: Admission and Occupancy Specialist        Immediate Supervisor: Housing Director

Program: Housing                                                          Salary: DOE

General Description

This position will be responsible for administering and facilitating the processing of all low-rent, tiny home, elder’s rehabilitation and minor emergency repair programs for program participants in the housing program available through the Ponca Tribe of Oklahoma Housing Department. This involves a variety of clerical tasks related to; maintaining a waitlist, ensuring applications are complete, coordinating maintenance services for clients. The ability to communicate effectively with the public and to perform tasks timely and accurately is essential in achieving success in this position.

Duties and responsibilities:

• Shall maintain monthly records via spreadsheet and audit trails and make corrections to files in a timely manner.
• Explain program and eligibility requirements to applicants.
• Handles all family applications by reviewing for completeness; logs applications with new materials with date and time; and inputs data into system.
• Ensures all requirements are met before placement in a home including utilities transfers.
• Notifies applicant in writing of receiving items added to file.
• Complies statistical data for departmental reporting.
•  Assists with producing monthly and annual reports.
• Coordinates low-rent, tiny home, elder’s rehabilitation and minor emergency repair.
• Sets up new tenants in system and ensures files are created at intake.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Strong organizational skills and must be detailed oriented
• Knowledge of federal, state, and local laws, rules and regulations.
• Ability to perform clerical work.
• Ability to meet and deal tactfully and courteously with the public.
• Ability to effectively communicate verbally individually and in groups with internal contacts, tenants, voucher holders, and other department stakeholders.
• Ability to handle confidential information.
• Ability to write letters, reports, maintain documentation and complete required forms.
• Proficiency in the operation of a personal computer, including word processing, spreadsheet, database and presentation applications as well as ability to search the internet.

Required Education and Experience:

• One year of experience in public housing, social services or position with similar duties.
• A combination of related work experience and education will also be considered.

Qualifications