Unit Clerk

Pontiac Care and Rehabilitation Center -

UNIT CLERK

DEFINITION

Under supervision, performs a wide variety of responsible clerical duties related to direct patient care at in support of professional and other staff; performs other work as required.

EXAMPLES OF DUTIES

Nothing in this specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Deals with patients and their families in situations requiring tact and discretion

Requisitions a variety of stock, medical equipment, and supplies based on an understanding of medical procedures and unit requirements; receives supplies for the unit

May schedules appointments and treatments requiring sufficient understanding of medical conditions to estimate priority sequence, or length of treatment anticipated

Transfers doctors' orders, diet, and therapy instructions to patient charts; notifies nurses and other appropriate personnel of revisions. Makes notations on charts of special medical or consultation charges

Assembles patient charts and prepares other medical record forms required for patient admission, transfer, or dismissal

Acts as unit receptionist, receiving and relaying telephone messages to medical staff; distributes mail, flowers, and messages to patients and directs visitors

Types a variety of forms and correspondence

Provides vacation and temporary relief as required

Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed

Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts

Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients

Responds to established emergency procedures

Prepares identification bands

Performs other duties as assigned

QUALIFICATIONS

A combination of experience, education, and / or training which substantially demonstrates the following knowledge, skills and abilities :

Knowledge and Skills :

Working knowledge of :

Medical terminology

Common medical procedures

General clerical practices and procedures

Basic mathematical procedures Some knowledge of :

Procedures for admitting, discharging and transferring patients Skill and Ability to :

Establish and maintain effective working relations with staff, patients and visitors

Work cooperatively and communicate effectively with persons of diverse abilities and temperaments

Organize and maintain clerical records

Work with minimum supervision

Prepare and maintain accurate and complete records and reports; check materials for accuracy and completeness

Respond with flexibility to unusual and emergent situations

Identify and choose appropriate solutions to problems from a variety of alternatives

As a condition of employment, the applicant will be required to :

Pass a pre-employment physical / medical assessment and background check

One year of general clerical or patience care experience in a hospital, clinic or medical office preferred