What are the responsibilities and job description for the Retail Store Supervisor position at Pool House New York?

ABOUT : Pool House is a rapidly growing, premium clothing brand focused on timeless design, exceptional fits, and high-quality materials. Our retail store in the Los Angeles Arts District serves as a hub for our community, blending fashion, culture, and creativity. As we continue to expand, we’re looking for a Retail Store Supervisor who can bring their expertise to enhance our in-store experience and drive sales growth. Our ideal Retail Store Supervisor is a self-driven, experienced retail professional who thrives in autonomy and can take ownership of our store’s success. This isn’t a position where you’ll be micromanaged—we want someone who knows how to run a store effectively, manage inventory and logistics, and, most importantly, drive revenue and incentivize their team to hit sales goals.

JOB TYPE : Full-time

PAY RATE : $25.00 - $30.00 USD / Per Hour

WORK LOCATION : On-Site / Arts District, Downtown Los Angeles, CA

EXPECTED HOURS : 35-40 Hours / Per Week

RESPONSIBILITIES

Store Operations & Logistics : Oversee daily retail operations, ensuring smooth workflow from inventory control to customer experience.
Sales & Revenue Growth : Develop and implement strategies to increase sales, optimize conversion rates, and maximize in-store revenue.
Team Leadership & Motivation : Lead, train, and inspire a high-performing sales team, creating incentives and setting clear performance expectations.
Inventory & Merchandising : Maintain stock levels, coordinate with suppliers, and ensure the store is merchandised to drive sales.
Customer Experience & Brand Representation : Deliver an engaging, high-touch experience that aligns with Pool House’s brand identity.

NECESSARY SKILLS :

Strong inventory control and logistics skills—must be comfortable managing stock levels and operational efficiency.

Excellent communication and leadership skills.

Familiarity with retail POS systems, such as Shopify and Gorgias, and basic financial reporting.

QUALIFICATIONS :

A track record of driving sales growth and implementing successful revenue-boosting strategies.

Ability to motivate and incentivize a team to exceed sales targets.

Entrepreneurial mindset—comfortable working autonomously, taking initiative, and problem-solving on the fly.

REQUIREMENTS :

2 years of retail supervisor experience, ideally in fashion, streetwear, or premium apparel.

Must be able to lift / carry up to 25 lbs.

Availability for scheduling between Monday to Saturday.

BENEFITS :

401(k)

Employee discount of 20%

PTO : 1 week accrued after the first 90 days of employment

ANTICIPATED SCHEDULE :

Typical shift is a 7-Hour Day Shift; usually from the hours of 9 : 00AM - 5 : 00PM PT, with varying days between Monday through Saturdays. Scheduling may vary, sometimes requiring alternative hours or days. The store is closed on Sundays.

Employees must have open availability and flexibility from Monday through Saturday for scheduling.

Black Out Dates : in Q4 (Nov. 1 - Dec. 31), Holiday Black Out Dates will apply, so PTO requests may not be permitted during this window.

Salary : $25 - $30

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