Routing Analyst - Tampa

Job Summary

Pool Troopers is seeking a Routing Analyst to support the optimization and efficiency of our service routes. This role is critical in ensuring operational excellence by analyzing route performance, identifying inefficiencies, and developing strategies to improve service delivery. The ideal candidate will leverage data analytics, mapping technology, and industry best practices to optimize routing operations across multiple service territories.

Key Responsibilities

Route Optimization & Planning:

• Design and optimize daily service routes for technicians, balancing efficiency and workload distribution
• Utilize routing software, PowerBI dashboards & reports, and GIS mapping tools to create high-performing service routes
• Continuously assess route structures and recommend improvements to reduce drive time, fuel costs, and inefficiencies
• Develop and implement routing strategies ensuring the right approach is applied based on service area dynamics
  
  
  

Data Analysis & Performance Monitoring:

• Analyze GPS tracking data, technician logs, and operational metrics to evaluate route efficiency
• Identify trends in service performance, such as excessive drive time, underutilized routes, and technician workload imbalances
• Track key performance indicators (KPIs) such as routes completed, service time adherence, technician productivity, and customer retention impact
• Collaborate with the operations team to address routing challenges and implement solutions
  
  
  

Operational Support & Collaboration:

• Work closely with general managers and field supervisors to gather real-world insights on route execution
• Provide recommendations for route adjustments based on technician feedback and real-time service needs
• Assist in onboarding general managers and area managers on route navigation tools and best practices
• Partner with IT and data teams to integrate routing insights into operational dashboards
• Develop and implement route optimization projects
  
  
  

Continuous Improvement & Innovation:

• Research and implement best-in-class routing methodologies and technologies
• Identify opportunities to leverage AI and machine learning for predictive routing and dynamic dispatching
• Support special projects focused on process automation, cost reduction, and service scalability
  
  
  

Requirements

Benefits

Why Join Pool Troopers?

• Opportunity to play a key role in optimizing operations and driving efficiencies in a growing company
• Collaborative work environment with cross-functional teams
• Competitive salary, benefits package, and career development opportunities
• Access to the latest technologies in routing and logistics management
  
  

Pool Troopers is an equal opportunity employer and welcomes candidates from all backgrounds to apply.