What are the responsibilities and job description for the Service Technician position at Poolie?
Description:
Job Description
Hello! Our fast-growing pool service company is seeking anexperienced, reliable and dedicated Pool Service technician to become a part of our team. The
Pool Service Technician is responsible for maintaining and servicing residential and commercial
swimming pools. This includes tasks such as cleaning, chemical treatment, equipment
maintenance, and troubleshooting.
Essential Duties and Responsibilities
Pool Maintenance:
- Run a daily route servicing 50-60 customers per week
- Clean pool surfaces, skim debris, and vacuum pool floors.
- Test and adjust water chemistry levels (pH, alkalinity, calcium hardness, chlorine,
- etc.).
- Add chemicals as needed to maintain water quality.
- Clean and maintain pool filters and pumps.
- Inspect and confirm the function of pool equipment, including heaters, lights,
- pumps, and motors.
- Diagnose and repair minor pool equipment issues. Bags, baskets, o-rings, etc.
- Replace damaged or worn-out parts and report items to your Supervisor.
- Troubleshoot and report pool equipment malfunctions
Customer Service:
- Provide excellent customer service to pool owners.
- Educate customers on proper pool maintenance and care.
- Respond promptly to customer inquiries and concerns.
Safety:
- Adhere to all safety regulations and procedures.
- Use proper safety equipment, including goggles, gloves, and protective clothing.
- Handle chemicals safely and responsibly
Qualifications:
- Previous experience in pool service is required
- CPO certification preferred
- Ability to handle physical workload
- A great, team player attitude with a willingness to wear multiple hats
- A customer service mindset
- A desire to be part of a growing team
Expected hours: 40 per week
Schedule: Monday to Friday
