Balloons and Retail Party Specialist

Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate who loves balloons and parties. Must have a passion for customer service and sales, with the ability to engage with customers, understand their party needs and help plan that perfect party. This role involves working in a fast-paced retail environment where you will be responsible for promoting products, assisting customers, and ensuring a positive shopping experience. Balloons are a big party of our business. We Will train you how to make some fun items with Balloons. Positions available at Lockport and Maple road location.

Duties

• Greet customers warmly and provide exceptional customer service throughout their shopping experience.
• Operate the cash register efficiently, handling transactions accurately and responsibly.
• Maintain an organized and visually appealing sales floor by stocking shelves and arranging merchandise effectively.
• Supervise junior staff members when necessary, providing guidance and support to ensure team success.
• Engage in upselling techniques to maximize sales opportunities while maintaining customer satisfaction.
• Handle customer inquiries via phone with professionalism and courtesy, ensuring clear communication at all times.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Ship online orders.
• Run a busy balloon counter.

Skills

• Strong phone etiquette with the ability to communicate effectively with customers.
• Proficiency in operating cash registers and handling financial transactions accurately.
• Ability to manage inventory by stocking shelves and organizing products efficiently.
• Excellent customer service skills with a focus on building relationships and ensuring satisfaction.
• Supervisory skills that foster teamwork and motivate others towards achieving common goals.
• Experience in upselling products while maintaining an ethical approach to sales practices.

Join us as we strive to create an exceptional shopping experience for our customers while fostering a supportive work environment for our team!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Lockport, NY 14094 (Required)

Ability to Relocate:

• Lockport, NY 14094: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $20