Construction Operations Director

About the Job Description:

Purpose:

• The purpose of this role is to manage and oversee all aspects of Sales, Estimating, and Production for all projects.
• This includes managing and training Estimators, Project Managers, and Superintendents to ensure projects are completed on time, within budget, and to the highest quality standards.
• The successful candidate will have strong leadership and crisis management skills, with the ability to delegate tasks effectively and lead teams towards success.

Duties and Responsibilities:

• Manage and train Estimators in scoping, estimate writing, timely deliveries, and profitable project execution.
• Manage and train Project Managers (PMs) in sales strategies, scoping, estimate writing, budgeting, and profitable project execution through team leadership.
• Manage and train Superintendents in project scheduling, budgeting, and profitable project execution.
• Ensure sales volumes are met or exceeded.
• Ensure profitability by monitoring job costs, budgets, and cash flow through timely collections.
• Oversee cash flow management, including collections and A/R policies.
• Oversee job costs and payment terms for subcontractors and vendors.
• Delegate duties, review performance, and hold staff accountable to company standards.
• Provide timely reports and updates to the GM, including budget changes and Weekly Production Recap reports.
• Compare budgets with actual performance, conduct monthly reviews, and assist in preparing the annual budget with the GM and Controller.
• Collaborate with clients, employees, and the GM to achieve individual and branch sales goals.
• Provide coaching, training, and development to employees for short- and long-term success.
• Recognize and celebrate employee achievements while addressing performance issues through corrective action plans as needed.
• Develop, implement, and update company policies and procedures to ensure compliance with laws, rules, and industry regulations.
• Ensure customer service excellence, quick response to inquiries, and timely submission of estimates.
• Oversee and assist in project management as needed, including site visits and quality control.
• Manage subcontractor relationships, including pricing, quality assessments, and inspections.
• Support business development and marketing efforts, ensuring staff engagement in marketing activities.
• Foster a positive company image among staff and customers.
• Implement the company vision, mission, and operational goals.
• Enforce safety regulations, conduct safety training, and ensure compliance with OSHA standards.
• Conduct employee evaluations and development plans for career growth.
• Lead by example, mentoring and motivating staff for superior performance.
• Other duties as assigned.