Senior Business Intelligence Analyst

Job Description

Sr. Business Intelligence Analyst

USA Remote

As our Sr. Business Intelligence Analyst, you will be tasked with unifying, reconciling, analyzing, and presenting business data to improve executive decision-making. To establish clarity and consistency, you will work closely with various teams to identify critical data sources, KPIs, and needed information.

KEY RESPONSIBILITIES:

• Collecting, organizing, and standardizing data from across our technology stack to provide clarity and certainty of information
• Identifying opportunities for growth through the analysis of business data across finance, marketing, sales, success, support, and product engagement
• Developing and providing support for the cross-departmental business dashboards
• Working with leadership on projects related to the development and execution of performance strategies and objectives
• Taking on complex projects that require advanced analytical skills and business intelligence practices
• Develop and implement strategies to align the Marketing, Customer Success, and Customer Support teams and ensure activities (KPAs) are focused on common revenue goals
• Manage and optimize the technology stack for these teams, ensuring seamless integration and data flow to enhance visibility and decision-making
• Establish and monitor key performance indicators (KPIs) across all teams, providing strategic insights and recommendations to improve performance and drive revenue growth
• Lead initiatives to improve data accuracy and consistency, ensuring all teams have access to reliable information for strategic planning and execution
  
  

ABOUT YOU:

• You have at least four years of experience in business intelligence, data analytics, revenue operations, sales operations, or a similar role within B2B SaaS
• You have strong proficiency in data analysis tools and business applications, including QuickBooks, Stripe, HubSpot, Intercom, Jira, Profitwell, Excel, and databases
• You have excellent analytical skills, with a keen ability to translate data into actionable insights and strategies
• You have exceptional communication and interpersonal skills and can foster collaboration across departments
• You have a degree in statistics, business, computer science, mathematics, or quantitative analysis-related field or equivalent experience
• You have advanced skills in Python, Tableau, SQL, R, Excel, SPSS, and other data visualization tools
• You are data-curious and have strong critical thinking and problem-solving skills
• You have extensive project management skills and the ability to prioritize work and remain detail-oriented
• You have excellent oral and written communication skills
  
  

Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary Range: $95,000 – $160,000 (DOE)

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