What are the responsibilities and job description for the Assistant Manager position at Popeye's Louisiana Kitchen?
The Assistant Manager models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Assistant Managers invest their time in developing servant leaders, creating memorable experiences and administrative activities.
Essential Functions
- Develop Servant Leaders-Puts your people and restaurant first-not yourself
- Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes
- Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals
Responsibilities
- Welcomes new team members and provides them with the training needed to do their job
- Leads inspiring team huddles that motivate and inform the team
- Ensures team members receive ongoing training and coaching
- Builds the capability of the shift supervisors and prepares them for their next level
- Consistently thanks the team and celebrates success
- Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
- Monitors Speed of Service to ensure delivery of guest expectations
- Ensures the restaurant is welcoming and clean
- Ensures product quality and operations standards are consistently delivered
- Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
- Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
- Ensures accuracy of daily numbers, cash handling and HACCP Logs
- Reviews inventory efficiencies to create product orders
- Evaluates and implements cost controls
- Monitors people charts and production planning and makes necessary adjustments
- Creates and monitors schedule and manages new team members on-boarding process
- Implements action plans to address employee needs and Operational Assessments
Brand: Popeye's Louisiana Kitchen
Address: 6593 Grand Ave. Gurnee, IL - 60031
Property Description: 13804 Popeyes-881 Gurnee, IL
Property Number: 881
