What are the responsibilities and job description for the General Manager position at Popeyes Appleton?
Why You'll Love This Job
The Restaurant General Manager ensures that all work objectives positively contribute to the restaurant. The manager creates targets and objectives to help the restaurant function smoothly and successfully. They ensure that guests can fully enjoy their visit to the restaurant and that employees are satisfied with their workload, responsibilities, and work culture.
We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company’s culture.
- Competitive pay & incentives
- Work/Life Balance and Employee Discounts - friends and family enjoy too!!
Responsibilities
What you will do as Restaurant General Manager
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Promoting the restaurant and finding ways to bring in more customers
- Handling customer complaints
- Completing necessary paperwork, such as sales, inventory and staff attendance reports
Skills & Qualifications
What you need to be successful as a Restaurant General Manager
- Have a fun, positive, and energetic personality.
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
- Previous experience in restaurant industry with relevant profile
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills
- Comfort working with budgets, payroll, revenue, and forecasting
- Ability to lead big groups of people
- Ability to motivate and positively influence staff as well as confidently deliver performance feedback, set goals, and foster teamwork.
- Demonstrate strong leadership and organizational skills and display proven customer service experience with a strong guest-focused mentality.
Experience:
- Restaurant management: 3 years (Required)
- Hospitality: 2 years (Required)
- Management: 2 years (Required)