What are the responsibilities and job description for the Shift Supervisor position at Popeyes Louisiana Kitchen Inc?
Position Overview : We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.
Key Responsibilities :
- Operational Management : Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
- Staff Supervision : Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
- Customer Service : Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
- Compliance and Safety : Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
- Financial Oversight : Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications :
