Sr. Manager, Catering, Popeyes Louisiana Kitchen, US&C

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

The Senior Manager, Catering, will own and lead the expansion of the recently launched Popeyes Catering channel, with the goal of delivering incremental sales and a best-in-class guest experience. This role is responsible for developing the Catering growth strategy, managing relationships with external partners, and executing local marketing initiatives with restaurant operators. This is a highly collaborative role that engages frequently with Operations, Field, Media, Digital and Restaurant Technology teams, as well as with external partners and franchisees. The ideal candidate is a self-starter and strategic problem solver, who can manage complex projects with various stakeholders to deliver exceptional results.

Key Responsibilities

• Be the primary owner of Popeyes’ new Catering channel, leading its growth by developing and executing a 4P strategy aimed at driving sales and best in class guest experience
• Partner with the Media and Digital teams to define best media targeting tactics to drive awareness of the channel
• Partner with franchisees and Field teams to develop a local community engagement playbook
• Identify opportunities across the Catering menu, considering adjustments to product, pricing and packaging
• Work with Supply Chain and Packaging teams to identify packaging opportunities and develop best-in-class packaging solutions
• Collaborate with Consumer Insights and franchisees to gain a deep understanding of the Catering decision makers and guests
• Track and interpret performance metrics to make recommendations based on results, providing updates to leadership on an ongoing basis
• Own and manage relationship with third party Catering aggregator to ensure efficient management of initiatives to drive sales in platform
• Work with Field Operations to identify catering opportunities
• Manage overall Communications strategy for the Catering program with both internal audiences and with Popeyes Franchisees
• Build test and learn agenda to drive increased sales through Catering
• Ensure a best-in-class guest experience for catering orders, looking to improve average star rating, on time deliveries, and cancellation rates
  
  

Competencies And Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field (MBA preferred)
• 5-7 years of experience in marketing, field execution, or related areas, preferably across innovation and/or project management. QSR/Foodservice/CPG a plus
• Effective communicator, both written, verbal and through presentations. Articulates concepts in a clear, structured and succinct manner, adjusted for the audience
• Results-driven with a bias for action and commitment to excellence. Acts with a sense of urgency
• Strong collaboration skills, with experience working cross-functionally and with external partners
• Excellent project management, organizational, and multitasking abilities
• Analytical mindset with experience leveraging data to drive decisions and optimize performance
  
  

#popeyes

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.