What are the responsibilities and job description for the Cashier/Customer Service position at Popeyes?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to a welcoming environment that encourages customer loyalty.
Duties
- Greet customers warmly and assist them with their shopping needs.
- Process sales transactions accurately using the POS system.
- Handle cash and credit transactions with precision and care.
- Upsell products by effectively communicating features and benefits.
- Maintain knowledge of current promotions and product offerings to enhance customer experience.
- Assist in stocking shelves and organizing merchandise to ensure an appealing store layout.
- Conduct product demos to educate customers about new items.
- Provide excellent phone etiquette when answering customer inquiries or taking orders.
- Address customer complaints or concerns promptly and professionally.
- Collaborate with team members to meet store goals and enhance overall service quality.
Experience
- Previous experience in retail or customer service is preferred but not required.
- Familiarity with retail math concepts is a plus for managing transactions effectively.
- Ability to handle cash accurately and efficiently.
- Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.
- Strong interpersonal skills with an emphasis on customer service excellence.
- Experience in upselling techniques is advantageous for maximizing sales opportunities.
- Knowledge of stock management practices is beneficial for maintaining inventory levels.
Join our team today and be part of a dynamic environment where you can grow your skills while providing outstanding service!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Warsaw, IN 46580 (Required)
Ability to Relocate:
- Warsaw, IN 46580: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $14
