What are the responsibilities and job description for the Regional Manager position at Popeyes?
The Regional Manager will lead a group of up to 7 District Managers and report to the Director of Operations. They are responsible for the overall financial health of the business and coordinating communication with the Sailormen Corporate Office and Brand support.
Regional Manager Expectations include, but are not limited to :
- Ongoing training / development of District Managers and creating a pipeline of talent within the restaurants to support future growth
- Validate interviewing, hiring, and onboarding practices
- Bench Development / Succession Planning
- Accountability for New Restaurant Opening preparedness and deadlines met
- Execution of administrative plans and systems (Complaint resolution, approval processes, etc.)
- Quarterly business planning
- Accountability for all controllable costs within budget including, but not limited to :
o Food Cost
o Labor Cost
o Supplies Cost
o Repairs and Maintenance Costs
o Overall Satisfaction (OSAT)
o Speed of Service (SOS) / Pull Forward Rate (PF%)
o Restaurant Evaluation Visits (REV)
o Popeyes Academy Training %
o Customer Complaints through appropriate platform
Tasks Required :
Regional Manager Work Schedule Expectations :
o 65% of time spent in restaurant (~33 hours)
o 35% of time spent on admin / planning (~17 hours)
