What are the responsibilities and job description for the Restaurant Shift Leader position at Popeyes?
Now hiring Shift Leaders at our Popeyes location in Broken Arrow, OK!
What we offer:
- Competitive wages, $14 to $15/hour starting pay!
- Health, Dental, Vision, Life Insurance, Short and Long-Term Disability
- One week vacation after 6 months of service! Two weeks after one year!
- Achievable Monthly Bonus Opportunity
- Free meal program – eat free every shift you work!
- Friendly, fun environment
- Growth opportunities – we promote from within!
- Flexible schedules
Apply online at: www.workatpopeyes.com
Shift Lead positions also available at our surrounding restaurants in Tulsa:
- 1117 E Pine, Tulsa, OK 74106
- 10207 E 41st St., Tulsa, OK 74146
- 10419 S Memorial Rd., Tulsa, OK 74133
- 1414 E 71st St., Tulsa, OK 74136
Our Shift Leaders support the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The shift leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence.
Qualifications for Shift Leader: The ideal candidate will be a proven leader in the fast food, family dining or casual dining environment. We are looking for a minimum of 6 months to one year of experience as a Shift Leader.
If you have the ability to effectively supervise employees in a positive and respectful manner and you love to smile, laugh and have fun, we want YOU on our team!
Job Responsibilities:
- Oversee and direct the restaurant operations, by scheduling work assignments, setting priorities, and directing the workflow of all staff on the shift
- Process comps, voids and discounts using the Shift Leader approval procedures.
- Step in to assist any position in need of assistance when necessary.
- Effectively resolve customer complaints or issues following the defined guidelines.
- Perform all other duties as assigned
Skills Required:
- Strong interpersonal and customer relations skills are essential
- Customer Service mindset and ability to effectively communicate with unhappy customers in the absence of a Manager
- Must be able to maintain confidentiality
- Ability to handle difficult situations and persons in a positive and professional manner.
Background check and drug screen required.
Critical Role of all positions:
- Team player
- Wear your proper uniform
- Attendance and Punctuality a must
- Commitment to customer satisfaction
- Have a strong work ethic
- Must be friendly when interacting with customers and other team members
- Displays outstanding work ethics at all times in the areas of honesty, efficiency and dependability.
- Ability to work evenings, weekends and some holidays
Must be 18 years of age or older.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you at least 18 years of age or older?
- What Popeyes location is of interest to you?
Experience:
- Restaurant leadership: 1 year (Preferred)
Work Location: In person
Salary : $14 - $15
