What are the responsibilities and job description for the Customer Service Manager Assistant position at pOpshelf?
Company Overview
pOpshelf is a specialty retail company that aims to provide fun finds for less through a stress-free shopping experience. We offer a wide selection of products at affordable prices, making it easy for customers to treat themselves without breaking the bank.
Job Description
The Assistant Team Leader is responsible for assisting the Store Team Leader in creating a customer-first store culture. This involves maintaining a clean and organized store environment, supervising store employees, and ensuring customer satisfaction.
Key Responsibilities
- Provide superior customer service by engaging with customers and addressing their needs.
- Assist with supervising store employees, including training and development.
- Maintain a safe and clean store environment, adhering to company standards.
- Manage merchandise inventory, including receiving, stocking, and rotating products.
- Assist with cash handling and cashier accountability.
Required Skills and Qualifications
- High school diploma or equivalent required.
- One year of experience in a retail environment preferred.
- Strong communication and problem-solving skills required.
Benefits
Dollar General offers a range of benefit programs designed to support the physical, mental, and financial well-being of our employees and their families. These include health insurance coverage options, a variety of supplemental programs, and paid time off.
pOpshelf is a specialty retail company that aims to provide fun finds for less through a stress-free shopping experience. We offer a wide selection of products at affordable prices, making it easy for customers to treat themselves without breaking the bank.
Job Description
The Assistant Team Leader is responsible for assisting the Store Team Leader in creating a customer-first store culture. This involves maintaining a clean and organized store environment, supervising store employees, and ensuring customer satisfaction.
Key Responsibilities
- Provide superior customer service by engaging with customers and addressing their needs.
- Assist with supervising store employees, including training and development.
- Maintain a safe and clean store environment, adhering to company standards.
- Manage merchandise inventory, including receiving, stocking, and rotating products.
- Assist with cash handling and cashier accountability.
Required Skills and Qualifications
- High school diploma or equivalent required.
- One year of experience in a retail environment preferred.
- Strong communication and problem-solving skills required.
Benefits
Dollar General offers a range of benefit programs designed to support the physical, mental, and financial well-being of our employees and their families. These include health insurance coverage options, a variety of supplemental programs, and paid time off.