What are the responsibilities and job description for the Product Manager – Implementations and Integrations position at PorchPass?
IMPORTANT : Hybrid Role - Location : Austin, TX.
About PorchPass
PorchPass is a fintech startup transforming the loan application process by streamlining workflows for lenders and borrowers. Our platform simplifies loan applications with a focus on efficiency, transparency, and compliance, ensuring a seamless and user-friendly experience.
We are an agile and innovative team dedicated to revolutionizing financial services. At PorchPass, collaboration, innovation, and a user-first mindset drive our mission to empower lenders and borrowers with tools for informed financial decisions. Join us to shape the future of lending technology in a fast-paced, growing market.
The Role : Product Manager – Implementations and Integrations
Summary
We are seeking a Product Manager to lead the end-to-end deployment and optimization of multiple off-the-shelf (OTS) solutions within our growing fintech organization. This role requires someone who can balance hands-on product implementation with strategic roadmapping—ultimately guiding us from existing third-party software to proprietary solutions tailored for our business needs. You will collaborate with cross-functional teams, external vendors, and business stakeholders to ensure that each product is efficiently integrated, enhanced, and eventually replaced with in-house solutions as we mature.
Role Responsibilities
- Implementation & Configuration
- Own the full implementation lifecycle for multiple OTS products, ensuring that each solution is configured to meet business requirements and integrated with existing systems.
- Coordinate with vendors, internal IT, and engineering teams to manage technical tasks such as data migration, API integrations, and workflow customization.
- Roadmap & Strategy
- Develop a comprehensive roadmap that aligns immediate third-party software rollouts with the future transition to proprietary fintech solutions.
- Prioritize product enhancements and custom development efforts in collaboration with engineering, design, and operations teams.
- Customization & Continuous Improvement
- Identify gaps in out-of-the-box functionality and spearhead creative solutions—whether through vendor add-ons, custom scripts, or in-house development.
- Drive ongoing process improvement by monitoring product performance, capturing user feedback, and implementing iterative refinements.
- Cross-Functional Collaboration
- Partner with business stakeholders (loan officers, operations, compliance, etc.) to gather requirements and define success metrics for each product deployment.
- Serve as the primary point of contact for third-party vendors, negotiating contracts, managing relationships, and resolving escalations.
- Project & Program Management
- Plan and manage timelines, budgets, resources, and milestones for concurrent implementation projects, ensuring on-time and on-budget delivery.
- Maintain clear documentation of project plans, risk assessments, and progress updates for leadership and key stakeholders.
- Transition to Proprietary Products
- Work with internal product and engineering teams to scope out the proprietary solutions roadmap that will replace third-party tools in the long term.
- Develop transition strategies, including user migration plans, data portability, and stakeholder training to minimize business disruption.
- Change Management & Training
- Lead training sessions, create user guides, and develop internal best practices to drive adoption and maintain consistent usage across teams.
- Champion change management efforts, effectively communicating how new systems and processes will improve efficiency and user experience.
- Compliance & Security
- Collaborate with Business, Compliance, Legal, and InfoSec teams to ensure all new systems and processes meet regulatory, security, and data privacy requirements.
- Monitor industry best practices and relevant regulations, adapting implementation plans as necessary.
Qualifications
Preferred Qualifications :
PorchPass Core Values :