What are the responsibilities and job description for the Server position at Porky's Public House?
Porky's Public House & Eatery has been a industry leader in excellent customer service for the nearly three decades strong. We are proud of our eclectic and vast selection of craft beer, our creative cocktails and delicious meals.
We are looking for a charismatic server to provide an excellent guest experience. Our servers are a integral part of our team. As a Porky's Public House Server we will expect you to share your enthusiasm for good food, well crafted cocktails, an great beer, while exceeding customers’ needs and expectations. Craft beer knowledge is expected for this position, and may be learned. We know our guests are generous, and it is confirmed that this is a lucrative oppurtunity for a well versed server.
-Must have Food and Beverage knowledge or the drive to become a expert! Beer knowledge and interest a plus!
-We are a high energy team, with fantastic business relations with one another. We are looking to hire a like-minded individual to help us continue providing the excellent service we are known for.
-While engaging customers with a pleasant attitude, you will need to be able to take orders, remember preferences, move quickly, and manage an entire room of diners. You will be a key piece of the dining experience.
-A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning. .
-To succeed in this role, you will need to have a positive attitude and ability work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
Server Responsibilities:
- Take food and drink orders from customers accurately and with a positive attitude.
- Enter orders into computers for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
Server Requirements:
Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with bussers, cooks and other staff.
- Able to perform high-quality work.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
- These times require a high level of flexibility. As our work environment is constantly changing.
- High level of product knowledge and sales driven is appreciated
Job Type: Part-time
Pay: From $16.28 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Application Question(s):
- Give a example of exceptional customer service
- How would you describe your knowledge of craft and imported beers?
Experience:
- Serving: 2 years (Required)
- Restaurant Experience: 2 years (Required)
License/Certification:
- WSLCB Liquor Service permit or willing to get (Preferred)
- Cowlitz County Food Service Permit or willing to get (Preferred)
Work Location: In person
Salary : $16