Warranty Administrator

Job Overview
We are seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will be responsible for managing warranty claims, ensuring compliance with company policies, and providing exceptional service to customers. The ideal candidate will have a strong understanding of warranty processes and excellent communication skills to effectively liaise with customers and service departments.

Duties

• Process warranty claims accurately and efficiently, adhering to company guidelines.
• Review and analyze warranty documentation to determine eligibility for claims.
• Communicate with customers regarding the status of their warranty claims and provide updates as needed.
• Collaborate with service departments to gather necessary information for claim processing.
• Maintain detailed records of all warranty transactions and ensure data integrity in the system.
• Assist in the development of warranty policies and procedures to improve efficiency.
• Provide training and support to staff on warranty processes and best practices.

Skills

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in using computer systems and software for data entry and record keeping.
• Ability to analyze information and make informed decisions regarding warranty claims.
• Customer service-oriented mindset with a focus on resolving issues effectively.
• Knowledge of automotive or product warranty processes is a plus, but not required.
• Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about providing exceptional service and have the skills necessary for this role, we encourage you to apply for the Warranty Administrator position.

Job Type: Full-time

Pay: $19.79 - $20.86 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $20 - $21