What are the responsibilities and job description for the IT Technician I position at PORT MADISON ENTERPRISES FAMILY?
Job Details
$22.50
PORT MADISON ENTERPRISES
SUQUAMISH CLEARWATER CASINO RESORT
IT- Technician I
General Position Summary:
To be trained in all areas and aspects of the IT Department. The IT Technician will become proficient in: specification, acquisition, installation, and maintenance of the computer hardware, network and software services in addition to all non-CSO computer related operations on the TLS system.
Essential Functions/Major Responsibilities:
- Assist in PC support as needed while utilizing the technical support desk with guidance from the IT Tech II, Supervisor, Network Administrator, or IT Manager
- Set up workstations with computers and necessary peripheral devices (monitors, printers, etc.)
- Supports the daily operation of the computer network on all PME devices
- Install, update, and configure appropriate software and functions according to specifications
- Applies strict administrative and organizational controls to ensure continuous error free data
- Troubleshoot hardware to determine whether equipment should be repaired and/or replaced
- Support telecommunications and other associated peripherals (phones, printers, copiers, faxes, and all other IT supported devices)
- Ensure documentation of support solutions are recorded in both the Help Desk and Knowledge base software
Secondary Functions:
- Complies with Class III TLS Internal Controls responsibilities
- Monitors computer network, reports any anomalies to IT Management personnel
- Assists A/V Techs as needed
- All other duties as assigned
Qualifications
Education and/or Experience:
High School diploma or GED required. Associates of Arts Degree or equivalent from a 2 yr. college or technical school desired. Must be computer literate with knowledge of PC’s, PC networking, and Windows Operating Systems. A , Net or equivalent certification preferred. Windows networking skills are essential.
Job Conditions:
Working conditions include working in a small confined space with other personnel for extended periods of time. Employees will work in a smoke-filled environment. Other conditions will also include frequent interruptions, the IT department is 24x7x365 and can require working evenings, weekends, holidays, and on-call.
Physical Requirements:
Manual and finger dexterity needed for operation of personal computers, and routine paperwork. Ability to lift 50 lbs. Must be able to stand and/or sit for extended periods of time. Must be able to work in a smoking environment.
Salary : $23
