What are the responsibilities and job description for the Intern - Information Technology position at Port of San Diego?
We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support our in-house IT department by providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
RESPONSIBILITIES:
- Provide technical assistance to customers on hardware and software-related issues.
- Install, configure, and troubleshoot computer systems, hardware, and software.
- Interact with users, both technical and non-technical, in a clear and helpful manner
- Assis with other IT tasks as assigned by supervisors
- Document all user interactions and issues in a ticketing system.
OPPORTUNITIES:
- Learn about IT systems and procedures.
- Continuously update knowledge of IT technologies and tools.
- Work with other IT teams, such as Infrastructure or Systems Administration, in a scheduled rotation.
GENERAL PURPOSE
With general supervision, provides part-time employment opportunities for college level interns to perform job assignments that are closely related to their area of study. Any full-time college or graduate level student may apply for consideration for vacancies.
DISTIGUISHING CHARACTERISTICS
Total scheduled work hours shall not exceed 25 hours per work week (Monday through Friday). Intern positions do not include benefits and are not eligible to receive paid leave, paid holidays, retirement and/or any type of insurance.
POST GRADUATIONAt the discretion of the department appointment authority, Interns may continue to work up to 25 hours per week for up to two years following their graduation.
MINIMUM REQUIREMENTS
Education, Training and Experience:
Licenses; Certificates; Special Requirements:
Hourly rate steps depend on the total number of semester/quarter units completed upon hire and while participating in the Intern Program. Interns must submit documentation from the school registrar to verify they have completed the coursework required and to advance to the next step in the pay schedule.
PHYSICAL AND MENTAL DEMANDS
Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.
Resolution #:2014-130
Dated: June 10,2014
Salary : $35,110 - $47,070