ENTRY LEVEL Franchise Sales Support Manager

Join our team as a Franchise Sales Support Manager (ENTRY LEVEL)!

Are you passionate about helping others? Do you excel in a fast-paced, collaborative, and fun environment? Port of Subs is seeking a highly experienced, results-orientated Franchise Sales Support Manager to join our team!

About the Role

As a Franchise Sales Support Manager, you will be the face of Port of Subs during Discovery Days, guiding prospective franchisees through our presentation and ensuring they have a clear understanding of our franchise model. You will be responsible for creating a welcoming atmosphere, addressing inquiries, and helping to drive franchise sales by effectively communicating the value and benefits of joining our brand.

We are looking for an entry-level candidate who is eager to learn and grow. If you're a motivated individual with a fresh perspective, we are excited to offer training and development opportunities to help you thrive and succeed in the role. We're looking for someone we can mentor and mold into a valuable member of our team!

What You’ll Achieve

· Sales and Relationship Management:

• Build rapport with potential franchisees and assess their suitability for our franchise model.
• Follow up with attendees post-event to address additional questions and move them through the sales pipeline.
• Keep up to date with the latest trends and developments in the franchise industry to provide relevant information and insights during Discovery Days.

· Conduct Discovery Day Events:

• Organize and manage all logistical aspects of Discovery Day events, including coordinating schedules, preparing materials, and ensuring the setup is conducive to a successful presentation.
• Facilitate engaging and informative Discovery Day presentations for prospective franchisees.
• Lead tours of our facilities, provide insights into daily operations and answer questions about the franchise opportunity.

· Customer Service and Support:

• Provide exceptional customer service to ensure a positive experience for all Discovery Day participants.
• Address and resolve any concerns or objections in a professional and effective manner.

· Collaboration and Reporting:

• Work closely with the franchise development team to understand current goals, strategies, and updates.
• Provide feedback and insights on the effectiveness of Discovery Day events and suggest improvements.

· Documentation and Reporting:

• Maintain accurate records of Discovery Day events, participant interactions, and follow-up actions.
• Prepare detailed reports on event outcomes, participant feedback, and conversion rates to inform strategy and decision-making.

· Follow-Up and Relationship Building:

• Conduct personalized follow-up communications with prospective franchisees after Discovery Days to address additional questions and move them through the application process.
• Build and nurture long-term relationships with potential franchisees to foster trust and encourage successful partnerships.

· Compliance and Adherence:

• Ensure all Discovery Day activities comply with company policies, legal regulations, and industry standards.
• Maintain confidentiality and handle sensitive information with the utmost discretion.

· Community Engagement:

• Engage with local communities and networks to build brand awareness and attract potential franchisees.
• Represent the company at relevant industry events, trade shows, and community gatherings to promote franchise opportunities.

· Additional duties as assigned.

Knowledge and Skills You’ll Need to Bring

• College degree and/or relevant work experience in business, marketing, or a relevant field.
• Experience in sales, preferably in franchise development, sales, operations, or a related field is a plus.
• Proficient in Microsoft Office (Word, Outlook, Excel, and PowerPoint).
• Track record in sales, preferably in franchise development, sales, operations, or a related field is a plus.
• Previous operations/sales experience in the food industry is preferable.
• Experience conducting presentations or leading group events is a plus.
• Excellent communication and interpersonal skills with the ability to engage and inspire potential franchisees.
• Creative thinking and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Positive attitude and the ability to build positive relationships with franchisees, third-party business partners, and colleagues.

Work Environment

• This position reports to the VP of Franchise Sales.
• This is a full-time, exempt role with benefits, offering the flexibility to work primarily from a remote location with travel to onsite conferences, meetings, and training based on the needs of the business.
• Ability to travel 50% of the time.
• Able to work evenings, weekends, and holidays as needed.

Physical Demands

• Able to operate a computer and other office equipment.
• Ability to maintain a stationary position for up to 10 hours.
• Ability to stand for up to 10 hours.
• Ability to lift on a regular basis up to 50 pounds.
• Capable of performing a variety of movements including pushing, pulling, twisting, reaching, bending, and kneeling for up to 8-10 hours.

Pre-Employment Requirements

• Must pass a conditional post-offer background check.
• Must have a valid Driver’s License.
• Must have valid vehicle insurance.

Why Join Our Team?

At Port of Subs, joining our team means working under top-level executive leadership in a dynamic and supportive environment. You will have the opportunity to be influential every day, make a real impact, and enjoy long-term growth potential. We offer a hybrid, casual work environment that fosters both advancement and excellence.

Additionally, we offer a robust, comprehensive benefits package that includes:

• Competitive salary!
• Generous paid time off plan!
• Medical, dental, and vison benefits!
• Flexible Spending Accounts (FSA) to include Healthcare and Dependent Care!
• Company-paid life insurance!
• Short-term and long-term disability!
• 401k with company match!
• Employee Assistance Program (EAP)!
• And many other perks!

Our Values

At Port of Subs, we are committed to driving positive change, fostering a strong sense of community, inspiring those around us, and always doing what’s right. Our core values, outlined below, are the foundation of our culture and make Port of Subs an exciting place to work. Come join us – our energy is contagious!

• Vision: Changing lives, one sub at a time
• Mission: Creating delicious subs to deliver joy and unite communities, as we spread the sub love worldwide!
• Core Values:
• Make it Great: We're dedicated to providing exceptional subs, top-notch service, and memorable experiences.
• Inspire Others: We lead with passion, foster creativity, and encourage our teams to strive for excellence every day.
• Do What's Right: We have integrity, and value being reliable and consistent, and always putting our customers and community list.
• Create a Community: Together, we'll continue to build meaningful connections and make a lasting impact in the communities we proudly call home.
• Everybody Wins! Doing what is right during that moment. Have each other's back. Take care of our customers and each other.

Meet Port of Subs

Port of Subs is a dynamic and successful franchise with nearly 50 years of history in serving top-quality sandwiches, salads, and catering services. Renowned for our fresh, sliced-to-order sandwiches, we pride ourselves on offering premium meats and cheeses, fresh-baked breads, and zesty dressings and spices. Our diverse menu features everything from our famous sub sandwiches and signature hot subs to specialty wraps, fresh salads, breakfast favorites, delicious desserts, and refreshing beverages. We’re dedicated to providing an unforgettable dining experience that keeps our customers coming back for more.

But our commitment goes beyond great food and exceptional service. At Port of Subs, we are deeply invested in supporting our communities. We actively sponsor local events, partner with schools and organizations, and contribute to charitable causes. Giving back is integral to our values and culture, and we believe it is the cornerstone of our success.

Since adopting the franchise model in 1985, Port of Subs has grown into a leading name in the quick-service restaurant industry. In 2023, we gained further momentum with the support of Area 15 Ventures, led by Dave Liniger, co-founder and former CEO of RE/MAX. Leveraging our strong legacy, core values, and proven business model, Liniger and his team are accelerating our growth and expanding the Port of Subs brand into new neighborhoods. As we continue to thrive, we are excited to bring the unique taste of Port of Subs to even more communities, building meaningful connections and making a positive impact where we operate.

We anticipate this position will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt submission.

The responsibilities outlined above are not exhaustive. Additional duties, responsibilities, and qualifications may be required or assigned as needed.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• We are looking for an entry-level candidate who is eager to learn and grow. If you're a motivated individual with a fresh perspective, we are excited to offer training and development opportunities to help you thrive and succeed in the role. We're looking for someone we can mentor and mold into a valuable member of our team!

PLEASE CONFIRM YOU UNDERSTAND THIS IS AN ENTRY LEVEL POSITION.

• Please confirm that you understand this position's base salary range is $40k-$45k annually?

Experience:

• Restaurant: 2 years (Preferred)
• Sales: 1 year (Preferred)
• Marketing: 1 year (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: On the road

Salary : $40,000 - $45,000