New Restaurant Opener

Join our team as a New Restaurant Opener!

Are you passionate about helping others? Do you excel in a fast-paced, collaborative, and fun environment? Port of Subs is seeking a highly experienced, results-orientated New Restaurant Opener to join our team!

About the Role

As a New Restaurant Opener, you will play a critical role in ensuring the successful launch and transition of new and transferred restaurants within our franchise network. Working closely with the Franchise Business Consultant, you will oversee key operational tasks while guiding franchisees and their teams through essential systems, processes, and routines. This position requires strong organizational skills, adaptability, and a proactive approach to training and operational execution.

We are seeking individuals with prior restaurant opening experience who can thrive in various training environments, whether working one-on-one or with larger teams. You must be comfortable adjusting to different franchisees, team dynamics, and unique opening scenarios. Quick-service restaurant (QSR) experience is essential, along with the ability to quickly learn and navigate diverse situations. Your role will focus on teaching best practices, reinforcing brand standards, and ensuring that key tasks are properly demonstrated and executed, so that the franchisee and their team are fully prepared to operate independently.

As a New Restaurant Opener, you will be assigned to locations for 7-14 days at a time, providing hands-on assistance tailored to the specific needs of each transition. You must be able to adapt to quick changes, develop exit strategies for transitioning from intensive training support to ongoing check-ins, and ensure a seamless handoff for continued store success. Strong follow-up skills are essential, as you will be responsible for tracking training completion, evaluating store performance, and providing guidance where needed.

This role also requires a growth mindset, with the ability to not only follow existing training plans but also contribute valuable insights on how to enhance and expand training strategies. As the brand evolves, you will be expected to continuously refine processes to improve efficiency and franchisee support. Your ability to maintain organization, adapt to evolving needs, and execute structured training plans will be key to ensuring a smooth opening process and the long-term success of new and transferred locations.

What You’ll Achieve

• Actively establish, train, advise, and develop franchisees according to company policies and standards.
• Drive operations performance for each assigned franchise restaurant through support and operational expertise.
• Monitor franchise performance and provide coaching for improvement in customer service, revenue growth, and profitability.
• Assist franchisees in strategic planning efforts and goal setting.
• Offer guidance to franchisees regarding budgeting and the development of business plans.
• Support franchise owners in improving coaching, mentoring, and management skills.
• Stay updated on industry trends and contribute to the brand's continuous learning and development.
• Collaborate with internal teams and engage in special projects as required.
• Provide regular production updates to the Director of Training.
• Maintain knowledge of new technology, industry best practices, and assist in the implementation of learning management systems.
• Complete administrative tasks in a timely manner and ensure effective use of expenses within guidelines.
• Travel is required to franchise locations for support, training, and operational assessments.
• Adhere to the designated attire guidelines established by Port of Subs.
• Attend and participate in all Port of Subs meetings, whether in person or via conference calls, without exception.
• Ensure a rapid and satisfactory documented response to all submitted Guest Feedback; ensure follow-through, training, and/or communications are executed at the store level to ensure elimination of the concern.
• Keep up to date with and possess all required health and Serv-Safe licenses mandated by state or local health authorities.
• Assist in all aspects of new store openings and store transfers in assigned areas and assist other Franchise Business Consultants in their assigned areas as needed.
• Always build and maintain a consistently professional demeanor as a representative of Port of Subs.
• Additional duties as assigned.

Knowledge and Skills You’ll Need to Bring

• College degree and/or relevant work experience in management or consulting.
• Five (5) or more years experience as a Restaurant Leader/Manager and/or Training Manager.
• Ability to speak professionally to large and small groups.
• Proficient in Microsoft Office (Word, Outlook, Excel, and PowerPoint).
• Familiarity with financial statements and general business practices.
• Knowledge of training venues, resources, and programs.
• Positive attitude and the ability to build positive relationships with franchisees, team members, and colleagues.
• Demonstrated competence in leadership and academics.
• Ability to work collaboratively and engage in special projects.

Work Environment

• This position reports to the Director of Training.
• This is a full-time, exempt role with benefits, offering the flexibility to work primarily from a remote location with travel to onsite conferences, meetings, and training based on the needs of the business.
• Ability to travel 80% of the time.
• Able to work evenings, weekends, and holidays as needed.

Physical Demands

• Able to operate a computer and other office equipment.
• Ability to maintain a stationary position for up to 10 hours.
• Ability to stand for up to 10 hours.
• Ability to lift on a regular basis up to 50 pounds.
• Capable of performing a variety of movements including pushing, pulling, twisting, reaching, bending, and kneeling for up to 8-10 hours.

Pre-Employment Requirements

• ServSafe certification.
• Must pass a conditional post-offer background check.
• Must have a valid Driver’s License.
• Must have valid vehicle insurance.

Why Join Our Team?

At Port of Subs, joining our team means working under top-level executive leadership in a dynamic and supportive environment. You will have the opportunity to be influential every day, make a real impact, and enjoy long-term growth potential. We offer a hybrid, casual work environment that fosters both advancement and excellence.

Additionally, we offer a robust, comprehensive benefits package that includes:

• Competitive salary!
• Generous paid time off plan!
• Medical, dental, and vision benefits!
• Flexible Spending Accounts (FSA) to include Healthcare and Dependent Care!
• Company-paid life insurance!
• Short-term and long-term disability!
• 401k with company match!
• Employee Assistance Program (EAP)!
• And many other perks!

Our Values

At Port of Subs, we are committed to driving positive change, fostering a strong sense of community, inspiring those around us, and always doing what’s right. Our core values, outlined below, are the foundation of our culture and make Port of Subs an exciting place to work. Come join us – our energy is contagious!

• Vision: Changing lives, one sub at a time
• Mission: Creating delicious subs to deliver joy and unite communities, as we spread the sub love worldwide!
• Core Values:
• Make it Great: We're dedicated to providing exceptional subs, top-notch service, and memorable experiences.
• Inspire Others: We lead with passion, foster creativity, and encourage our teams to strive for excellence every day.
• Do What's Right: We have integrity, and value being reliable and consistent, and always putting our customers and community list.
• Create a Community: Together, we'll continue to build meaningful connections and make a lasting impact in the communities we proudly call home.
• Everybody Wins! Doing what is right during that moment. Have each other's back. Take care of our customers and each other.

Meet Port of Subs

Port of Subs is a dynamic and successful franchise with nearly 50 years of history in serving top-quality sandwiches, salads, and catering services. Renowned for our fresh, sliced-to-order sandwiches, we pride ourselves on offering premium meats and cheeses, fresh-baked breads, and zesty dressings and spices. Our diverse menu features everything from our famous sub sandwiches and signature hot subs to specialty wraps, fresh salads, breakfast favorites, delicious desserts, and refreshing beverages. We’re dedicated to providing an unforgettable dining experience that keeps our customers coming back for more.

But our commitment goes beyond great food and exceptional service. At Port of Subs, we are deeply invested in supporting our communities. We actively sponsor local events, partner with schools and organizations, and contribute to charitable causes. Giving back is integral to our values and culture, and we believe it is the cornerstone of our success.

Since adopting the franchise model in 1985, Port of Subs has grown into a leading name in the quick-service restaurant industry. In 2023, we gained further momentum with the support of Area 15 Ventures, led by Dave Liniger, co-founder and former CEO of RE/MAX. Leveraging our strong legacy, core values, and proven business model, Liniger and his team are accelerating our growth and expanding the Port of Subs brand into new neighborhoods. As we continue to thrive, we are excited to bring the unique taste of Port of Subs to even more communities, building meaningful connections and making a positive impact where we operate.

Compensation

The compensation range for this position is $60k-$65k annually and will be determined based on experience and demonstrated success.

We anticipate this position will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt submission.

The responsibilities outlined above are not exhaustive. Additional duties, responsibilities, and qualifications may be required or assigned as needed.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Food provided
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Experience:

• Staff training: 2 years (Required)
• Restaurant management: 3 years (Required)
• QSR franchise: 2 years (Preferred)
• restaurant opener: 2 years (Preferred)

License/Certification:

• Driver's License (Required)
• Passport (Required)
• ServSafe (Preferred)

Location:

• Reno, NV 89511 (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $60,000 - $65,000