What are the responsibilities and job description for the Circulation Coordinator position at Port Townsend/Jefferson County Leader?
**Overview:**
We are seeking a detail-oriented Circulation Manager to oversee the efficient operation of our circulation department. The ideal candidate will have a strong background in data entry, and software troubleshooting.
**Responsibilities:**
- Manage Newspaper subscription desk
- Maintain accurate records including databases and files
- Assist patrons, walk in or on the phone, with subscription inquiries, troublshooting technical issues with online subscription, identify barriers to newspaper delivery, etc.
- Communicate effectively with staff and patrons to provide exceptional customer service
- Troubleshoot software issues related to subscription database
- Additional tasks as assigned by Managment/Editorial Department
**Requirements:**
- Proficiency in data entry and PC software systems
- Familiarity with databases and file management
- Ability to type accurately and efficiently
- Strong research skills to assist patrons with inquiries
- Excellent communication skills for interacting with staff and patrons
- Prior experience in customer service roles
- Ability to troubleshoot software problems effectively
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Port Townsend, WA 98368 (Required)
Ability to Relocate:
- Port Townsend, WA 98368: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20