What are the responsibilities and job description for the Bilingual English/Spanish Customer Service position at PORTA POTTY Rentals?
Overview
We are located in CANTON!!
We are seeking a dedicated and motivated Bilingual Customer Service Associate to join our dynamic team. This role is essential in providing exceptional client services and support to our diverse customer base. The ideal candidate will possess strong communication skills in both English and another language, enabling them to assist customers effectively and efficiently. You will be the first point of contact for our clients, ensuring their inquiries are handled with professionalism and care.
Duties
- Respond promptly to customer inquiries via phone, email, or chat in both English and the second language.
- Provide accurate information regarding products, services, and policies to enhance customer satisfaction.
- Assist customers with order processing, returns, and exchanges while maintaining a positive experience.
- Maintain detailed records of customer interactions through data entry in our computerized system.
- Collaborate with team members to resolve complex issues and improve service delivery.
- Uphold phone etiquette standards while managing high call volumes in a call center environment.
Skills
QUICKBOOKS ONLINE!!
ATTENTION TO DETAIL!!
MUST POSSESS COMPUTER SKILLS
.. windows 11
excel ,send emais.
multi tasking.
- Proficiency in both English and another language (written and verbal).
- Experience in customer service or client services, preferably within an office or call center setting.
- Strong data entry skills with attention to detail for accurate record keeping.
- Excellent phone etiquette and communication skills to engage effectively with customers.
- Ability transactions responsibly and accurately.
- Familiarity with computerized systems for managing customer interactions.
- A proactive approach to problem-solving and a commitment to delivering outstanding customer support.
Join us as we strive to provide top-notch service while fostering a supportive work environment where your skills can shine!
Call or text 678-580-9708
Call or text Laura at 7707574377
Job Type: Full-time
Pay: $19.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
Shift:
- 8 hour shift
Ability to Relocate:
- Canton, GA 30114: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22