What are the responsibilities and job description for the Systems Adminstrator position at Portage Area Regional Transit Authority?
JOB RESPONSIBILITIES (Performs other related duties as assigned.)
Under the general direction of the Chief Operations Officer, implement and manage information technology systems, ensuring reliability, performance, and security. Provide technical support and manage technology integration, maintenance, and usage of all IT systems, including cloud-based technology. Diagnose problems, repair system components, restore service, and protect user data and settings. Maintain technology-based systems to ensure continuity of service for transit passengers and support administrative transit functions.
ESSENTIAL FUNCTIONS OF THE POSITION
Manage activities involving information technology. Implement technology-based applications including LAN, WAN, VPN and cloud solutions; monitor assigned budget; review purchase orders; maintain equipment inventory.
Provide assistance and expertise to staff and consultants. Consult and assist users with information systems needs; coordinate activities, resolve problems, and provide technical support.
Analyze needs and recommend upgrades. Negotiate with vendors and maintain service contracts. Plan and direct the installation of and upgrade of computer hardware and software, as directed. Monitor hardware and software functionality, including cloud-based systems.
Review and test systems capability to verify and ensure customer requirements are met. Review and monitor technology processes and procedures, software security and access, and update documentation. Implement and oversee security of solutions to protect sensitive data. Implement tools for monitoring, alerting, and troubleshooting of network problems.
Collaborate with external vendors to manage relationships and ensure agreements are met. Assign and / or perform work and projects to ensure essential services are maintained; manage and coordinate production schedules; prepare project cost estimates. Prepare, produce, and edit technical materials and reports.
Assist with establishment and implementation of policies and procedures; research trends and make recommendations for improving technology initiatives. Collaborate with department heads to ensure network needs and bring solutions that will align with our goals.
OTHER DUTIES AND RESPONSIBILITIES
Perform other related duties as assigned. Serve on committees as needed.
Requirements
QUALIFICATIONS
Graduation from an accredited four-year college or university with a degree in computer science, applied engineering, computer or electronics technology or computer engineering technology or a closely related field, and five (5) years of related experience, including relevant experience in a specific functional area of information technology (e.g. software systems, networking); or an equivalent combination of education and experience that demonstrates possession of the following knowledge, skills and abilities.
Knowledge of the principles of computers and electronics, including electric circuit boards, processors, chips, and computer hardware and software, including applications and programming; of engineering and technology, including the equipment, tools, mechanical devices, and their uses; of telecommunications, including the transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skill in instructing others; identifying problems and troubleshooting solutions; communicating information to others effectively; thinking critically to identify the strengths and weaknesses of different approaches.
Ability to repair machines or systems using the needed tools; perform routine maintenance and determine when and what kind of maintenance is needed; listen to what other people are saying and ask questions as appropriate; adjust actions in relation to others' actions; read and understand information and ideas presented in writing; listen to and understand information and ideas presented through spoken words and sentences; effectively communicate information and ideas in writing and verbally so others will understand.
LICENSURE OR CERTIFICATION REQUIREMENTS
A) Valid State of Ohio Driver's License with no more than four (4) points required at time of hire.
B) Successful completion of previous employment verification and criminal background investigation.
C) Successful completion of Non-Department of Transportation Pre-Employment Drug Screen.
PA RTA does not discriminate in provision of services or employment because of handicap / disability, race, color, creed, national origin, sex or age."
