Student Records Assistant

Description

Job Title: Student Records Assistant

Date: 02/11/2025

Reports to: Student Records Manager

Department: Student Affairs

Duration: Late April - Early September

General Summary

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity.
  
  

The Student Records Assistant will play an integral role in supporting the Student Records team and providing comprehensive assistance to the Student Records Manager. This part-time role offers hands-on experience in various aspects of assisting with the processing and management of student transcripts and transcript requests.

Key Responsibilities (Essential Functions)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function(s).

• Interact with the Geneva College and Bushnell University Registrar’s Office to request documentation and confirm accuracy.
• Process electronic transcript requests through an established secure portal.
• Print and mail official hard copy transcripts.
• Expedite official hard copy transcripts as needed.
• Email unofficial and proof of enrollment per received requests.
• Process and mail transcripts according to the weekly schedule.
• Communicate with the transcript team as needed to complete daily processing.
• Perform other related duties as assigned.
  
  

Knowledge/Skills Required

• Detail Oriented.
• Excellent communication (written, verbal, and listening) skills.
• Ability to multi-task, set priorities, and achieve desired goals.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and contribute.
• Ability to use Microsoft Office Suite.
  
  

Qualifications (Education Requirements/Experience)

• Knowledge of processes and procedures commonly used in higher education preferred but not required; these include transfer of credit, financial aid, and program application/acceptance processes.
• Demonstrated agreement with and vision for the stated mission, philosophy, values and goals of Portage Learning.
  
  

Requirements

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, projectors, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.
• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information.
• Light lifting is required. Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
  
  

Position Type And Expected Hours Of Work

This is a part-time/seasonal position. We are looking for assistance during our busiest time of year to support a well-working team. Applicants must be available during the months of April, May, June, July, August, and early September. Days and hours of work are typically 15-20 hours per week, Monday to Friday, between 12:00 p.m. to 4:00 p.m.

Travel

This job may require occasional travel – less than 10%. Must be able to travel to the office located in Chippewa Township, PA and/or other suitable venues for mandatory training and staff meetings.

Other Duties Disclaimer

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational goals.