Front Desk Receptionist/Office Assistant

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet and welcome customers in a friendly and professional manner.
• Answer phone calls, take messages, and direct calls to appropriate contact.
• Schedule appointments for customers and assign them to appropriate technician.
• Determine appointment lengths and schedule appointments accordingly.
• Assist with sales by carefully capturing customers needs and information.
• Perform clerical duties such as contacting customers when authorization of work is required or work is completed and billing and receiving payment from customers. .
• Maintain a clean and organized front desk area.
• Provide support to other administrative staff as needed.

Requirements

• Previous experience as a receptionist or in a customer service role is preferred.
• Knowledge of Tire and Automotive fields.
• Bilingual abilities are a plus, enhancing communication with diverse clients.
• Excellent verbal and written communication skills with a focus on customer service.
• Proficient in using computers and office software applications.
• Ability to multitask effectively while maintaining attention to detail.
• A positive attitude with strong interpersonal skills is essential for this role.

Join our team as a Front Desk Receptionist where you can make a significant impact on our client experience while developing your administrative skills in a supportive environment!

Job Type: Full-time

Pay: $15.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $15 - $18