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Bilingual Patient Services Coordinator

Porter Dental & Braces - a Benevis company
Baltimore, MD Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Bilingual Patient Services Coordinator

Join Porter Dental and Braces in Brooklyn Park, MD, as a key player in making a difference in the community! We believe in the power of a smile and are dedicated to providing quality, affordable dental care to every individual.

What We Offer :

  • Full-time position
  • Bilingual (English / Spanish) required
  • Competitive pay and bonuses based on office performance
  • Comprehensive benefits package : Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and more!

Your Role :

As our Bilingual Patient Services Coordinator, you'll play a vital part in ensuring our patients and their families have a seamless and positive experience. If you're passionate about enhancing smiles and building relationships, we want to hear from you!

Key Responsibilities :

  • Deliver exceptional customer service at check-in and check-out.
  • Verify patient insurance eligibility and service limits to ensure a smooth process.
  • Welcome patients and their families, keeping them informed during their appointments.
  • Maintain a tidy waiting and front desk area to create a welcoming environment.
  • Coordinate with the clinical team to facilitate same-day care opportunities.
  • Assist in achieving office financial targets by keeping schedules full.
  • Handle incoming calls and direct them appropriately while taking messages when needed.
  • Make outbound calls to confirm appointments and follow up on necessary treatments.
  • Perform administrative tasks with high integrity and comply with all regulations.
  • Help collect any out-of-pocket balances before patient treatments.
  • Qualifications :

  • High School diploma or GED required.
  • Preferred experience in a dental or medical office.
  • Experience in children's dentistry is a plus.
  • CPR / BLS certification required.
  • Join our dynamic team at Porter Dental and Braces and make an impact in a role that values teamwork, respect, and community connections. Together, we can create a million smiles!

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