What are the responsibilities and job description for the Customer Service/Office Administrator position at Porter Designs?
Office Admin/Customer Service
We are a family-owned, globally sourced lifestyle furniture supplier, designing and sourcing unique and affordable furniture for today’s eclectic home.
We are looking for a highly organized and patient individual interested in developing their customer service and administrative skillset on a temp-to-hire basis. This is a 90-day temporary position. After 90 days, depending on workload and necessity, could turn into a full-time position with the listed benefits at the bottom of the posting.
A typical day will include:
- Answering incoming phone calls and providing excellent customer service
- Data entry into various ERPs and administrative systems
- Responding to customer inquiry emails
- Calculating freight totals and closing customer invoices
- Directing in person customers and truckers to the proper location
- Scanning documents and filing into Sharepoint
- Ad hoc operational tasks
You bring to the table:
- 1 year of experience with customer service
- Positive and cheerful attitude and with loads of patience
- Loves being on the phone with customers, putting out fires, finding solutions, providing answers
- Strong Microsoft Excel and Outlook skills
- Strong communication skills, both written and verbal
- Ability to organize and manage tasks across multiple timelines
- Team player with the ability to work well with cross functional teams
We have Benefits! (available after 90 days if position turns into a full-time position)
- Medical/Dental/FSA (pretax) 1st day of the following month of hire date
- 401k after 60 days
- Six paid holidays, 2 float days
- 80/vacation 40/sick for first year
- Awesome discounts on awesome furniture!!
Job Type: Full-time, M-F, 7:30AM – 4:00PM
Pay: $22/hr
Job Types: Full-time, Temporary
Pay: $22.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Portland, OR 97211 (Preferred)
Work Location: In person
Salary : $22