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New and Pre-Owned Sales Representative

Porter Ford Sales and Service
Newark, DE Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Family owned and currently celebrating our 100th year in business, Porter Ford is looking for a highly motivated Sales Representative to join our team to sell both New and Pre-Owned vehicles!

Job Description:

Customer Interaction:

  • Greet and assist customers in the dealership, understanding their needs and guiding them in selecting the appropriate Ford vehicle.
  • Conduct product demonstrations, highlighting vehicle features and benefits.
  • Answer questions regarding vehicle specifications, pricing, financing, and warranties.

Sales Process:

  • Develop and maintain relationships with customers to generate repeat business.
  • Assist customers in completing the necessary paperwork for purchasing or leasing vehicles.
  • Negotiate prices, trade-in values, and financing options to close sales.
  • Meet or exceed sales goals and quotas.

Product Knowledge:

  • Stay up-to-date on Ford’s latest models, features, and technological advancements.
  • Understand the competitive landscape and how Ford vehicles compare to others in the market.

Customer Service:

  • Ensure a high level of customer satisfaction by addressing concerns, resolving complaints, and ensuring a positive experience.
  • Follow up with customers post-sale to ensure satisfaction and encourage future business.

Collaboration:

  • Work closely with the finance team to secure financing for customers and explain financing options.
  • Coordinate with service and parts departments to ensure a seamless experience for customers.

Administrative Tasks:

  • Maintain detailed customer records in the dealership’s CRM system.
  • Track sales leads and follow up with potential customers.
  • Manage inventory and ensure all vehicles are properly displayed.
  • Follow up with customers post-purchase to ensure satisfaction for both new and pre-owned vehicles

Requirements:

  • Excellent communication, phone and customer service skills
  • Highly motivated people person
  • Knowledge of automotive technology and options for both new and pre-owned vehicles
  • Ability to work in a fast-paced environment
  • Valid driver's license
  • Pass a drug screening
  • Clean driving record

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift

Supplemental Pay:

  • Bonus opportunities
  • Commission pay

Work Location: In person

Salary : $60,000 - $120,000

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